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Full-Time Customer Service/Sales Representative in Coventry

Become a Full Time Customer Service Representative in Coventry and provide the best service to the clients. The annual salary is £25K – £27K!

40 hours per week
Between £25,000 and £27,000 Per Year

What are you going to do:

We are looking for a Full Time Customer Service Representative in Binley near Coventry. With an annual salary of £25K – £27K you will be working in an extremely busy and challenging office environment where you will be responsible for providing excellent customer service and developing positive relationships with all customers. Therefore, it is required to have sales experience.

There is the ability to work a shift pattern between 06:00-18:30 during weekdays and Saturday mornings between 06:00-12:00 on a rota basis.

What will you be doing?

  • Order taking; receipt and negotiation of requested order times and giving commitments to satisfy the customer;
  • Order input; processing orders in a timely and accurate manner and conducting daily checks;
  • Customer focus; monitoring service, identifying potential issues, and proactively seeking solutions whilst keeping the customer advised of delivery status;
  • Working closely with the Planning Team to ensure all orders meet our Customer Service Promise;
  • Responding to and resolving customer issues and complaints;
  • Retaining ownership of each call until all issues are resolved;
  • Liaising closely with Sales & Technical Managers to maintain customer focus and exchange key commercial information;
  • General Sales activities;
  • Undertake administrative tasks associated with the activities of the Customer Service team.

What we offer:

  • Annual salary of £25K – £27K;
  • Flexible hours;
  • Working for a large manufactering company;
  • A contract with the company;
  • Work within a team!

What we ask:

  • At least finished high school
  • Previous experience of working in customer service and sales is essential;
  • Good geographical and road network knowledge;
  • Excellent communication, inter-personal, organizational and problem solving skills.

Apply

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Extra information

Status
Closed
Education Level
College, Secondary School, University, Other
Location
Coventry
Working hours per week
40
Type of Contract
Full-time jobs, Temporary full-time jobs
Salary indication
Between £25,000 and £27,000 Per Year
Responsible for
As a Customer Service Representative you will take and input orders from clients, and handle issues and complaints.
Profession type
Admin / Secretarial, Customer Service
Full UK/EU driving license preferred
No
Car Preferred
No
Must be eligible to work in the EU
No
Cover Letter Required
No
Languages
English

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