Resource Management Centre of Excellence Lead - UK&I - 14 Month FTC in London

Resource Management Centre of Excellence Lead – UK and Ireland

Senior Manager – Maternity Cover

Position Summary:

The Resource Management (RM) function in UK and Ireland (UK&I) focuses on optimising people productivity to drive business performance, quality, employee experiences and engagement through client, financial, people and societal services.  

The Centre of Excellence (CoE) is a function of RM with specialist capability in innovation, technology, data analytics, project and change management. The CoE focuses on:

• Ensuring RM team capabilities can respond to Service Line (SL) needs
• Deliver technology enablement and improve data quality and insight for better decisions
• Drive offshoring and automation of RM activities and services
• Drive investigation and analysis of new innovative technologies and projects

Reporting to the UK&I RM Director, the CoE Lead is responsible for bringing external insight, setting strategy, and leading a team focused on continual improvement through technology, innovation, and operational excellence.

What you will do:

Scope of the position

• Set CoE and RM strategy for analytics, special projects, technology enhancement and process efficiency with a focus on continual improvement and operational excellence
• Partner with RM and business leadership to identify and prioritising special projects and technology enhancements for CoE delivery 
• Influence the RM function, business, and firm leadership in adopting systems and processes that will enhance service delivery for the function
• Accountable for the offshore team, designing and transforming the scope of services delivered
• Represent UK&I RM as a Subject Matter Expert (SME) on Global projects
• Represent and present RM agenda in cross function projects such as Hybrid Working
• Act as conduit between other functions to ensure RM agenda is appropriately represented in firm wide strategy and special projects
• Externally network to understand industry trends and bring external insight for creative thinking and to drive innovation in the function
• Harmonise the CoE practices across all Resourcing teams to create firm wide enhancements and efficiency in the way RM services are delivered
• Manage CoE and project budgets prioritising appropriately to ensure the greatest return on investments
• Present commercially driven business cases for technology investment with focus on efficiency and value creation
• Manage budget allocation for CoE services and technology
• Create a culture of continual improvement, operational excellence, and quality throughout the function
• Overall accountability for all projects delivered from the CoE
• Manage the performance reporting of the function in relation to KPIs and benefit realisation

Relationships

• Work with the RM Director to drive actions that will improve the KPI performance of the function
• Work with the RM Transformation Lead to identify and drive CoE deliverables into SL Resource Deployment teams
• Work with the SL Resourcing Leads to understand the future workforce landscape of each SL and ensure the CoE is equipped to respond to the changing needs of the business
• Lead on the service relationships with non-UK&I teams to deliver CoE services
• Lead, coach, and counsel a team of CoE professionals that include Data Analysts, Projects Managers and Consultants in addition to overseeing multicultural project delivery teams

To qualify for the role, you must have:

• Deep subject matter expertise in BI, programme management or operational excellence, e.g., process redesign, future technologies
• A strong thought leader who creates a culture of innovation and change
• Strong influencing skills with ability to operate in a senior environment
• Strong people management and leadership experience with ability to lead multicultural high performing teams
• Proven experience of leading a similar CoE function preferred

What working at EY Offers:

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Please note

Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

In today‘s rapidly advancing world, what clients, EY people, and all stakeholders want and need from us is changing – innovation and agility are more important than ever.

NextWave is our global strategy and ambition to deliver long-term value to clients, people and society. It‘s inspired by the way innovations spread through society, where the rate of growth follows an S-curve.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. 

Apply now.