WaveSpace Leader (Director) - UK&I Markets & BD - Client Tech & Innovation in London

Rapid technology change is impacting business and society.  It is creating opportunities to work with our clients in new ways and offer new kinds of solutions.  Clients want to work alongside us as part of the same team.  They want to understand their customers, employees and stakeholders and design with them in mind.  They want us to help them imagine the future of their business, and experiment and build it.  They want to apply technology to drive growth. 

Wavespace is central to realising this vision, while at the same time this project gives us the opportunity to reimagine wavespace.  Wavespace is a business development and sales engine for the firm, and the London wavespace is essential to our future growth.

The opportunity

This person has the ultimate responsibility for the commercial success of the new London flagship wavespace, for contributing to realisation of the benefits of Project Grace, and for the operational success of the new MLP campus.

Your key responsibilities

Leadership & strategy

• Lead the development and evolution of the strategy for the London flagship wavespace
• Lead new proposition and archetype development (ie, supply side), consider alliances and building out EY’s ecosystem. 
• Lead, manage and develop the wavespace crew with the right capabilities, experience and behaviours to successfully implement the strategy and deliver amazing client experience and exceptional outcomes
• Work with EY Seren and other areas of EY to explore how to bring through their skillsets and offerings tangibly into wavespace to expand capabilities of wavespace.
• Within the minimum prescribed guidelines, develop the wavespace brand in the UK to make it as flexible and relevant as possible to supporting the goals and needs of the London wavespace.

Market activation

• Work with the SLs to explore and experiment with different propositions and approaches to sales and delivery within wavespace (ie, demand side)
• Engage with GCSPs to identify workshop opportunities for their accounts (ie, demand side)
• Develop the internal communications strategy for activating wavespace within London/UK firm
• Develop the external communications/PR strategy, and go-to-market approach for the London wavespace
• Be in the market to sell wavespace as a service directly to clients as the result of demand from account, sector and practice leadership
• Lead and participate in client pitches

Operations & stakeholder management

• Design of governance and operational model for the London wavespace
• Seat on the UKI Markets Client Tech & Innovation leadership team
• Ongoing management responsibility for the day to day operations of the London wavespace including reporting, budget management and stakeholder management
• Final say on the booking schedule and team assignments
• Actively link with and build relationships with the rest of the wavespace network
• Develop trusted relationships with the RLT and senior representatives from the service lines and sectors

People

• Hire and develop a high performing, tightly knit, cross functional team to crew the wavespace
• Ongoing responsibility for leadership of the crew
• Act as counsellor for senior members of crew

Design and delivery of workshops and events

• Creative Director-type advisory role for client workshops and events.  Work closely with Lead Facilitator, Head of Events and client service teams to develop high impact workshops for their clients – in particular, strategic input into design, client experience, and development of content and storyline
• Act as lead facilitator for limited number of client workshops as appropriate
• Build trusted relationships with the C-Suite of key clients

Skills and attributes for success
This is a high-visibility role within EY, with regular EY leadership and client interaction.

To qualify you must have

• Deep experience in design thinking and innovation environments
• A proven track record of leading and motivating creative people
• Strong consulting experience with a clear understanding of business processes
• The ability to build and maintain relationships with a wide variety of client and internal stakeholders

Ideally, you’ll also have

• Business development/sales experience
• Advanced degree/equivalent professional experience

What we look for
EY has a diverse and high-performing culture; wavespace is no exception. Motivated, smart, team-players do best in this environment, where you can direct your career and achieve your professional goals.

What we offer

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Please note

Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness . We ask because it matters!

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.