Client Service Manager, Global Trade & Receivables Finance
Some careers prize diversity more than others.
If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Global Trade and Receivables Finance comprises over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs. Trade is where HSBC began in 1865, when we financed commerce between Europe, North America and Asia.
We are currently seeking an experienced individual to join this team in the role of Client Service Manager.
In this role, you will:
- Take full ownership of clients’ transactional needs and coordinate between clients, Transaction Services, Business Development and other parties for transaction fulfilment and service performance
- Advise clients on trade transactional practices & products
- Interact with clients (and clients’ customers, applicable to RF) to collect client payments & apply risk controls
- Encourage client adoption of self-serve solutions to enable proactive service
- Understand clients’ transactional routines, build relationships & identifies potential increases in revenue flows for Business Development to explore