Employee Relations Specialist in Birmingham

Job description

We’re Hiring: HR Advisor (Employee Relations)

Location: Birmingham - United Kingdom

Company: Infosys BPM Ltd

Type: Full-time | Permanent

Are you a confident HR professional with a passion for employee relations and a knack for solving complex people challenges? Join Infosys BPM and be part of a global team that’s transforming business processes through innovation and excellence.

What You’ll Do

As an HR Advisor, you’ll be the first point of contact for manager-led ER cases, providing expert guidance and support across a wide range of issues including disciplinary, grievance, sickness, redundancy, and capability. You’ll coach managers, draft key documentation, and ensure cases are resolved efficiently and in line with employment law.

Key Responsibilities

• Manage ER cases from start to resolution
• Draft and review ER letters and documentation
• Coach and influence managers on best practices
• Maintain accurate records in HR systems
• Build strong relationships with client stakeholders
• Contribute to continuous improvement initiatives

✅ What You’ll Bring

Essential:

✔ Experience handling complex ER cases

✔ Strong communication and influencing skills

✔ Solid understanding of UK Employment Law

✔ Customer-focused mindset and attention to detail

✔ Proficiency in written communication and IT systems

Desirable:

➕ Experience working to SLAs/KPIs

➕ Familiarity with Irish employment law and IBEC

Why Infosys BPM?

At Infosys BPM, we’re more than a business process management company — we’re a transformation partner. You’ll work in a flexible hybrid model, collaborate with passionate professionals, and grow your career in a supportive, innovative environment.

Extra information

Status

Closed

Education Level

Secondary School

Location

Birmingham

Type of Contract

Part-time jobs

Profession type

Human Resources

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English