Technical Product Owner - D365 P2P & D2S in London

Job description

Costa has ambitious growth plans, with a vision to become the Worlds Most Loved Coffee company.  As Costa moves towards its ambition of becoming a truly global total coffee company, IT becomes increasingly important in enabling business strategies. A Microsoft D365 Product Owner (P2P & D2S) role is being recruited for to join a specialist team of experts in the field of Dynamics 365 and financial systems support which will be integral to the success of IT.


A bit about us...

At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We are the No 1 coffee brand in the UK and as part of the Coca-Cola Company, we’re on a journey to be the worlds most loved coffee brand, we don’t settle for mediocre. We’ve come a long way from the Costa brothers first roastery in 1971, today we are a total coffee company that delivers amazing coffee to our consumers all over the globe. Along with our much-loved stores, this includes our Express machines, Ready to Drink products, and a long list of friends and partnerships. Costa are proud of our collaborative and inclusive workforce, who continually unlock new growth and innovation.

A bit about the role...

As Costa becomes an increasingly global business, the evolution and maintenance of its IT Services is a key factor in successful growth.  After successfully implementing D365 into the UK&I business, Costa is embarking on an ambitious plan to establish its own capability to support the ongoing releases and enhancements and roll out D365 globally. This role will be an important part of a new team and is a great opportunity to influence Costa’s direction.

As Product Owner you will have strong experience of D365 specifically with the P2P and D25 (Procure to Pay and Demand to Supply) modules.

The Product Owner will work in conjunction with the Finance & Supply Chain Global Process Owners to define the vision for what the delivery team will work on (at the roadmap/programme, project, iteration, epic, story, and task levels) and evaluates the outputs of the team. You will own the product backlog and facilitates emergent requirement, story, and task definition in partnership with the team ensuring that work items conform to INVEST principles (independent, negotiable, valuable, estimable, small, testable) and that all delivered work has appropriate and complete requirements documentation. The Product Owner will communicate team progress, plans, and priorities to stakeholders and senior leaders and ensure alignment of team delivery with programme and project managers, product managers, and other stakeholders and internal customers.


A bit about you…

To succeed at Costa, it is important that you embrace our values and enjoy working with diverse and committed colleagues. In addition, we would hope to see some of the below:

  • Experience of D365 to include P2P and D25 (Procure to Pay and Demand to Supply) modules
  • 3-5 years in a technical role: business analyst, technical analyst, project manager, technical support, architecture, solution delivery, service delivery
  • Agile methodologies including estimation and planning
  • Requirements documentation, backlog maintenance, system integrations
  • D365 knowledge

What we can offer...

We’re on an exceptional adventure and can offer a truly purpose led career with flexibility to suit your personal needs. In addition, you will benefit from the below:

  • BUPA Healthcare
  • Costa Pension Scheme
  • Bonus Scheme
  • 25% staff discount, including endless free coffee onsite at support office
  • 25 days Holidays

Location / Travel: Hybrid – some remote working with occasional travel to Dunstable and potential for flexibility out of Loudwater & London offices as an alternative.


At Costa Coffee we celebrate Inclusion and Equality; we believe everyone should bring their true self to work. We advocate collaboration and transparency and embrace differences in all that we do. #nowisthemoment to join




Extra information

Published at
Profession type
Bar Staff / Waiters and Waitresses
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required
Apply directly

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