Unfortunately, this job is not active.

Part-Time Admin and Support Student Officer in London

We are looking for an Admin and Student Support Officer that can work in school everyday, Monday to Friday, for 4 hours a day, 8:45 - 13:0. This is a new role for a bright and enthusiastic candidate with previous experience in customer service.

20 hours per week
Between £11.50 and £12.50 Per Hour

What are you going to do:

·       To support an excellent student experience and to ensure a welcoming and supportive environment is provided for all our students in all aspects of their stay.

·       To assist students in their learning journey, and in particular helping students who may be finding their programme challenging and/or may be finding it difficult to adjust to studying and living in the UK

·       To deal sensitively and effectively with student queries, problems and complaints.

·       To ensure that the centre, facilities and information points are well maintained and safe

·       To have good knowledge and understanding of relevant handbooks and procedural documents

·       To support the Centre team in ensuring to comply with British Council requirements

·       To help create new enrolments, manage changes and deal with terminations/cancellations

·       To organise, book and manage student accommodation, transfers and other related services

·       To ensure student finance per booking is entered correctly and timely

·       Providing after-sales support to students

·       General assistance with the office management

·       To adhere to company dress and behaviour codes

·       Other duties as deemed necessary by the Head of Operations and Systems

What we offer:

  • Fun working environment
  • Pension scheme
  • 20 days off a year + bank holidays

What we ask:

  • You should be registered as a university student
  • Willingness to learn
  • Teamwork
  • Communication
  • Problemsolving


Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!

Extra information

You are:

You are a bright, enthusiastic, organised and self-motivated. You have excellent communication skills and are extremely organised and great at prioritising activities. You love helping people and want to see them succeed.

Your skills:

·       Excellent customer service skills, with a friendly, helpful and efficient manner and an ability to remain calm during busy periods.

·       An excellent communicator with strong verbal and written skills

·       A quick learner and problem solver who enjoys challenges and the opportunity to deliver innovative solutions

·       An energetic person who enjoys variety and handling multiple priorities at once

·       An organised planner with good administrative skills, accuracy and attention to detail

·       A team player with the capability to work proactively

·       Proficiency in English and one other major world language

Your experience:

  • Previous experience within UK Company carrying out similar role
  • Proficient PC user - Word, Excel, & CRM software would be beneficial but not essential

Other Information:

  • Permanent position
  • Place of work: Liverpool Street, London
  • Holidays and company benefits’ scheme
Education Level
College, Secondary School, University
Working hours per week
Type of Contract
Part-time jobs, Weekend jobs, Summer / seasonal jobs
Salary indication
Between £11.50 and £12.50 Per Hour
Responsible for
Customer service and admin support
Profession type
Admin / Secretarial, Advice
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

London | Admin Jobs | Advice Jobs | Part-time jobs | Weekend jobs | Summer / seasonal jobs | College | Secondary School | University