Product Manager - Corporate Cards in London

Product Manager, Corporate Cards - Global Payment Solutions
 
Some careers offer brighter prospects than others.
  
Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards. 
 
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
  
We are currently seeking an experienced individual to join this team in the role of Product Manager for Corporate Cards.

The Product Manager will support the Senior Product Manager to grow the Corporate Cards business within Europe while maintaining appropriate risk management controls and meeting our customer needs.
This role is based in 8 Canada Square, London working on a hybrid basis. 

In this role, you will:

• Develop and execute on key strategic initiatives and programmes that deliver solutions to our customers across Commercial Banking (CMB) and Global Banking and Markets (GBM)
• Support the Senior Product Managers in developing the product strategy for Corporate Cards in Europe working closely with the European Head of Corporate Cards and the Global Product Head
• Maintain a robust and efficient control environment across Corporate Cards to ensure good operational and financial compliance with HSBC policy and procedures, together with early identification and effective resolution or escalation of issues that arise
• Establish metrics and ensure effective tracking of HSBC’s competitor offerings and performance in comparison to HSBC
• Develop and maintain strong working relationships with CMB, GBM, DBS, Risk, Compliance and Legal as well as key third parties such as MasterCard and VISA
• Ensure that the Product team is responsive to the requirements and expectations of the Global Businesses and promote awareness of Corporate Cards products, propositions, strategies, and initiatives
• Drive and deliver customer base growth, help achieve growth targets and maximise the products’ financial contribution

To be successful in this role you should meet the following requirements

• Experience working in Product Management
• Experience working in debit or credit Cards 
• Relevant product knowledge including knowledge of Commercial Cards is desirable
• Proven experience of leading the delivery of excellent customer service and proactively looking for innovative ways to improve the service delivered to customers
• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change
• Ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
• Experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes

You’ll achieve more when you join HSBC.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.  HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process. 

When joining HSBC Commercial Banking UK, you will become a valued member of our team, we take the time to get to know you and there will be many tailored development opportunities along the way to support your career to grow as much as you want. We can offer you a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity, shared parental and adoption pay, and support when you return to work, and a contributory pension scheme with a generous employer contribution. But this is only the start, we work closely with our colleagues to understand their life balance needs and we support them with several schemes and initiatives. We can’t wait to tell you about our ways of working, wellbeing agenda and our healthiest human system!

Recruitment Helpdesk: 
Email: hsbc.recruitment@hsbc.com 
Telephone: +44 2078328500