Technical Program Manager - Retail (20277) in London

Please note, this role can be remote based in the... Holland & Barrett International is striving to be the world's leading health and wellness business.  Currently the largest in Europe and growing in other markets, the health and wellness...

Job description

Please note, this role can be remote based in the UK

Holland & Barrett International is striving to be the world's leading health and wellness business.  Currently the largest in Europe and growing in other markets, the health and wellness of our colleagues and customers is at our heart. 

Ready for an EPIC career?  

Technology at H&B

We're on a mission to make health and wellness a way of life for everyone – and technology is at the heart of our future plans to become a leading omni-channel retailer. We're building some great products, and we're investing in the rapidly advancing technology that is helping our customers meet their health and wellness goals. We're delivering more speed in the retail experience, greater convenience in service and delivery, and increasing personalisation in our brand and product propositions, both in-store and online.

Collaborative, working at pace and always with a strong customer focus in everything we do. We love the cloud, we prefer building the right solutions over buying generic ones, and we embrace automation and testing in all things software, infrastructure and data.

The Role

The Technical Program Manager looks after the end-to-end delivery of exciting digital solutions, while maintaining strong partnerships with Business, product & Technology.

You'll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. As a Technical Program Manager, you'll be the main point of contact for your stakeholders and internal development team.

What you'll be doing

  • Be responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs for all Retail/Store Technology projects.
  • Manage several diverse, engaging partners and build strong long-term partnerships with key pro-activity
  • Diligently control and own the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports
  • Preparation and ongoing maintenance of appropriate project documentation in each phase


The Person
  • A confident and collaborative individual who is passionate about delivering high quality solutions.
  • Experience working with a retailer at a technical level 
  • Experience delivering both waterfall and agile projects in a tech environment.
  • Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication
  • Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders
  • Enjoy working with and gaining an understanding of digital solutions in the Retail space.
  • Previous experience of implementation of store technology into retail stores
  • We operate virtually. Remote, hybrid or in our tech hubs – we work in an agile environment where you can thrive.
  • Incentive Scheme up to 10% annually based on company performance
  • Learn from the best – at H&B you'll have the opportunity to enhance and expand your skills and shape your career
  • We want you to produce your best, so we provide you with the best tech equipment
  • Stay healthy with a 25% discount on all product ranges to help you live well
  • We like to recognise and celebrate our people with our Colleague Recognition Scheme, so your hard work won't go unnoticed

About H&B

Holland & Barrett is one of the nation's most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.

Our culture respects equality, values diversity and encourages individuality – because this allows our people to unlock their potential and be their best. We welcome everyone who shares our EPIC values regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. 

We are a growing and pioneering business.  Our diverse and EPIC teams enable us to push boundaries and accomplish the extraordinary.  As we continue to transform, we need more of the brightest and best minds to join us to turn our vision into a reality.  

Extra information

Type of Contract
Graduate jobs
Published at
Profession type
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

London | Retail Jobs | Graduate jobs

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