Job Title: Lead Analyst, Architecture Services
Big Bank Funding. FinTech Thinking.
Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.
Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.
Role Description:
We are seeking an Analyst to join our specialist Security Architecture Services (‘Desk’) team. We harness both internal and external information to increase the velocity and impact of security architecture at HSBC. Our mission is to make knowledge accessible, searchable and shareable so that we make it easy for architects, and the business functions they support, to do the right thing. We apply design thinking to redefine problems and create iterative, innovative solutions. We are constantly exploring, analysing and listening to both gather intelligence and create net new knowledge that our customers really need.
Responsibilities:
- Investigative journalism – gathering intelligence both internally and externally on people, impact, tech stacks, processes, industry insights, best practise;
- Data analysis – applying programming skills to correlate, join, and analyse different data sources to generate accurate knowledge and answer questions with data; and producing these outputs in a way that is accessible, searchable, shareable and repeatable
- Data storytelling – writing narratives targeted to the intended audience(s) to ensure the knowledge we share is compelling, understandable and actionable
- Engaging with technical and non-technical stakeholders to build our knowledge of controls and systems within the bank;
- Applying active listening and problem solving techniques during workshops with field architects, consultants and directors to both pre-empt and identify their knowledge requirements;
- Establishing playbooks, running prototypes and PoCs (proofs of concept) for existing and new knowledge;
- Analysing data in order to answer specific problems, and building towards common data models that make knowledge searchable and repeatable;
- Visualising and narrating data in order to produce and disseminate high quality information products, such as dashboards and reports;
- Attending daily team stand-ups and updating the Desk JIRA board.