Associate Director, Institutional Sales
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If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, improved maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
HSBC Global Banking and Markets (GBM) is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
Within GBM, HSBC Market & Securities Services (MSS) works with corporate and institutional clients, in particular across the Asset Owners and Managers (AO&M) industry sectors. Effective Client Management across these institutions is critical in supporting and growing the SSv and wider MSS business. Therefore, we are currently seeking a professional to join our Institutional Sales & Client Management team in the role of: Client Executive, Asset Owners and Managers
An overview of the role is: to execute SSv growth plans and support the management and advocacy of our clients and help maintain the highest levels of client satisfaction. The role holder will primarily be responsible for the retention and growth of their client base. C-suite client stakeholder management and internal stakeholder management across various functions, divisions and product partners is a critical element of the role.
The role has a hybrid working pattern allowing for home based and office-based working at HSBC offices at Canada Square, London, however will entail travel for client meetings, domestically and possibly internationally.
In this role you will be expected to:
- Create, maintain and execute detailed client plans alongside SSv Executive Committee stakeholders and broader GBM stakeholders
- Maintain accountability for the identification, tracking and execution of growth opportunities across SSv products, in line with assigned targets and within profitability guidelines
- Sponsor all new business approval submissions with accountability for all deal management, pipeline reporting and business approval processes and procedures
- Build relationships with key C-suite client decision-makers and other industry influencers
- Be the primary SSv advocate within the clients’ organisation, with oversight of service satisfaction and reference-ability
- Collaborate extensively across the wider Bank to facilitate and explore cross selling opportunities, enhancing the HSBC franchise value with our client base
- Maintain and enhance the reputation of MSS in the marketplace through external relationships, building a network of market intelligence with key industry participants and influencers