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Cash and Banking Assistant (Vets Finance) in Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF Handforth Support Office (Hybrid)

The Groom Room at Pets at Home is looking for Apprentice Groomers to join our quickly expending Groom Room business.

Job description

Cash and Banking Assistant (Vets Finance) - 39 hours

Ref: 16506

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF


Location: Handforth Support Office (Hybrid)

About the role

As a Cash and Banking Assistant, you will be responsible for the cash and banking reconciliations for approximately 120 surgeries.

In this role, you will ensure that the banking at the Vet practices is accurate and complete and provide a high level of service and support for our Partners and surgery colleagues.

Key Accountabilities

  • To develop a professional relationship with allocated surgeries to build respect and credibility of the cash and banking service
  • Responsible for collating all banking sheets from the surgeries on a weekly basis
  • Ensure all banking sheets are checked to confirm they are correct and to support the surgeries in resolving any errors
  • Ensure all the takings are posted onto the Open Accounts system within 3 working days
  • Responsible for reconciling the takings, checking takings correct against surgery expectations within set timescales
  • To work with the surgeries to resolve any banking errors or queries
  • Handling day to day queries with the surgeries
  • To support the Cash and Banking team with any other requirements


  • Creating Weekly Analysis Report
  • Saving Banking Sheets
  • Running Macro’s through banking sheets
  • Resolving banking sheet discrepancies
  • Posting takings journals
  • Setting up takings reconciliations
  • Running GL Transaction and Balances reports
  • Profit Protection
  • Takings Reconciliations
  • Running Direct Credit rename macro
  • Reconciliation clean ups
  • Writing and updating process notes and training documents

What you’ll need


  • AAT (part or qualified) is advantageous although not essential


  • Experience of working within an accounts environment is advantageous although not essential

Skills and Knowledge

  • Excellent communication and customer service skills
  • Sound Excel skills and knowledge of other MS Office applications
  • Customer Service
  • Accuracy and attention to detail
  • Ability to work under pressure, set priorities, complete tasks and meet deadlines
  • A team player
  • Enthusiastic, positive and determined


  • Bring your Pet to work!
  • Birthday Leave - 1 day extra leave to celebrate your Birthday!
  • Colleague Discount- 20% discount for you (plus one family member). This can be used in Pets at Home Stores, Groom Rooms, Companion Care Veterinary Services, and Pet Plan Insurance!
  • The option to buy extra holidays
  • Pension Scheme
  • Life assurance
  • Contributory Private Health Care
  • Charity Leave- You are entitled to have one paid day’s leave each year to work for your favourite animal related charity.
  • Celebrating Special Celebrations? You’ll get 1 extra week off and a gift to celebrate your wedding or civil partnership, and a gift from us if you are expecting or adopting a baby!
  • Free Car Parking
  • Values Awards
  • Colleague of the Month Awards
  • Cycle to Work Scheme
  • Shopping discounts and more!

About the Pets at Home Group

At Pets at Home we have an ambitious plan, to become “The Best Pet Care Business in the world” and a key part of delivering this in sustainable way will be our most cherished assets: our People and our Culture. We are a business built on strong values and behaviours which guide everything we do. These are our foundations which will help us to deliver our better world pledge to create a better world for pets and the people who love them.

The Pets at Home Group includes over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. It’s fast-paced, innovative, fun and we put people at the very heart of everything we do. We are committed to developing a culture of inclusivity where everyone is able to come to work and be themselves, a culture which welcomes everyone irrespective of what makes us all unique.

Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances.

*Please note that we reserve the right to close the vacancy prior to the application deadline/closing date once a sufficient number of applications have been received.*

Organisation: Pets at Home

Date Posted: 24-04-2023

Expiry Date: 16-05-2023

Extra information

Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF Handforth Support Office (Hybrid)
Type of Contract
Graduate jobs
Profession type
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Customer Service Jobs | Graduate jobs