Business Analyst
Some careers have more impact than others.
If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
We are currently seeking an individual to join this team in the role of Business Analyst
The primary purpose will be to work within the Risk Specialist - Information Control pillar with opportunities to work across the whole structure as a generalist assisting the specialised areas offering analytical support as the role expands.
The role holder will also ensure the HSBC values are present in everything they do, both individually and as an organisation. This will be achieved by consistently displaying the behaviours of Dependable and Do the right thing, Open to different ideas and cultures, connected to customers, communities, regulators and each other.
In this role, you will be responsible for:
- Monitoring chat rooms, audio Surveillance reconciliations and outside of working hours’ controls
- Escalate exceptions, breaches and instances of irregularities to line manager / London NFR after careful analysis of alerts. Identify trends (e.g. repeat offenders) and escalate appropriately, produce accurate weekly and monthly MI for management, accurately log surveillance activity, maintaining audit trails
- Participate in process improvement work and ad hoc projects and maintain issues log and track progress in a timely manner. Suggest and propose changes to processes; driving change and participating in system enhancements
- Ensure that all predefined deadlines are met. Ensure that MI continues to support and assist the requirements of the wider stakeholder community.
- Actively participate in team meetings. Bringing solutions / suggestions / recommendations to the table. Ensure that all predefined deadlines are met. Contribute to regular reviews of existing processes and service levels with the MSS NFR team and implement updates as to regulatory requirements.