UKI Assurance - Audit Quality Programme Team - Junior Knowledge & Enablement Manager - London

EY has an established Audit Quality Team (‘AQT’) seeking to promote and drive improvements in audit quality, working closely alongside the audit practice. It is a high-profile programme, both internally and externally, sponsored by our UK Head of Audit. The team reports to the Audit Quality Executive Committee, Audit Leadership Team and the EY Audit Board. There is great interest in the programme from EY’s Independent Non-Executives, our regulators and the investor community. 

Opportunity:

AQT are seeking to recruit a Knowledge and Enablement Manager. This is an exciting opportunity for the right person to bring new insights and ways to increase our engagement with the audit practice in developing, implementing, and embedding the quality initiatives and enablement we are responsible for. This individual will define and lead the strategy on updating and maintaining our knowledge and enablement sources, ensuring all communication from the AQT is impactful and effective. They will be responsible for researching, understanding and addressing the knowledge and enablement needs through results of focus groups and surveys, and developing an appropriate response.

The Knowledge and Enablement Manager will be responsible for branding, communicating and managing the knowledge, enablement and tools that the audit practice needs to perform their audits to the highest quality levels. They will define and apply consistent standards, processes, governance and infrastructure in which knowledge is recorded, shared and kept up to date.

As part of the role, the Knowledge and Enablement Manager will work closely with the Quality Enablement Network (local office representatives of the extended AQT team) to provide coaching, training and support to upskill audit teams regarding knowledge and tools available. The ultimate aim being to increase awareness and utilisation of the tools/knowledge available.

The Manager will also have an integral role in the design and delivery of key AQT events for the audit practice.

Key responsibilities:

• Creating and growing the AQT’s brand across the firm via communications and social media
• Leading the development and implementation of AQT’s communication strategy which is responsive to a hybrid work environment and a multi-generational workforce
• Managing all content on audit quality Portals, SharePoints and other platforms, ensuring content remains relevant, consistent with the brand and responsive to emerging quality themes - this will involve responsibility for operating ISQM1 controls in relation to content and maintenance of relevant links
• Working with the Quality Enablement Network to provide coaching, training and support to promote AQT content and tools with audit teams to increase utilisation
• Working with our Standardisation team to create engaging Task Specific Tutorial (‘TST’) videos, overseeing their launch to the practice, promoting engagement within audit teams and ensuring the ongoing maintenance of the library of TSTs
• Involvement with focus groups and surveys to obtain insights in respect of the quality initiatives, enablement and tools and develop strategies to enhance the culture of knowledge
• Support the design and delivery of the annual Audit Quality Summit and Roadshows to ensure they are interactive and impactful

Skills and attributes for success:

Personal

• Creative and innovative mindset with a desire to embrace and drive change
• Strong communication skills with the ability develop networks with colleagues at all levels and across offices
• Takes initiative, proactively solving problems whilst identifying and supporting process improvements and efficiencies
• Professional approach, confident, credible, enthusiastic team player with a flexible ‘can do’ attitude
• Ability to deal professionally with confidential data
• Excellent organisational and project management skills with ability to prioritise a busy and often conflicting workload to meet deadlines

Experience

• Experience of marketing, brand awareness and social media
• Experience of Microsoft Office applications and SharePoint sites
• Enthusiasm for working with different technologies (e.g., animation/video) and creativity to increase the impact of material/communications launched to the practice
• Audit experience would be advantageous, but is not essential

Location

This role would be based in our London office, with scope for flexible working. Some occasional travel would be required for regional office events.