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People Assistant in Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF

The Groom Room at Pets at Home is looking for Apprentice Groomers to join our quickly expending Groom Room business.

Job description

People Assistant - 6 Month FTC - 37.5 hours
Full-time, £23,000 - £23,000

Ref: 19247

Salary: £23,000 - £23,000

Hours: Full-time

Contracted Hours: 37.5

Contract Type: Fixed Term

Location: Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF


We’re currently recruiting for a 6-month People Assistant to join our team. You will be responsible for delivering a proactive HR service focusing on Onboarding of new colleagues. This is a busy role, yet very rewarding. It’s fast paced, and you will learn a lot, helping you gain experience within HR. This is a hybrid based role, with the requirement to be in our Handforth office 2 days a week.

Key Responsibilities

  • First point of contact for the Onboarding team, ensuring that queries via telephone, email or Teams are answered professionally and promptly, or escalated appropriately for action.
  • Proactively manage and be responsible for all administrative processes, ensuring all relevant documentation is obtained and colleague’s files are fully completed and compliant, in order to meet audit requirements.
  • Responsible for ensuring a seamless transition for the candidate from recruitment and initial offer through to start date.
  • Be the first line support in managing the team inbox, whereby day to day queries are received from colleagues.
  • Ensure that you always work within the boundaries of current right to work legislation and the Data Protection Regulations when handling colleague data and throughout the activities or projects you are involved in.
  • Work closely with your peers to ensure a seamless delivery of service is given by understanding their roles/challenges and responding to these by working together to deliver improvements.
  • Proactively look for ways to enhance service provision to all stakeholders.

About You

  • Knowledgeable using Microsoft Packages
  • Work under pressure, complete tasks and meet deadlines
  • Strong organisational skills
  • Great attention to detail
  • Manage own time and workload
  • Excellent written & verbal communication skills
  • Resourceful and adept at problem-solving (including being able to identify issues and resolve them in a timely manner)
  • Able to build strong and productive working relationships with colleagues with a can do attitude

This is an excellent opportunity if you are looking to work in a fast paced environment and build on your HR knowledge, or administrative skills

Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together ‘we’re better with pets’, we’d like to hear from you, whatever your background or circumstances

Organisation: Pets at Home

Date Posted: 05-09-2023

Expiry Date: 16-09-2023

Extra information

Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF
Type of Contract
Graduate jobs
Profession type
Customer Service
Full UK/EU driving license preferred
Car Preferred
Must be eligible to work in the EU
Cover Letter Required

Customer Service Jobs | Graduate jobs