Some careers have more impact than others.
If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.
HSBC Global Banking and Markets is an emerging markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.
We are currently seeking an individual to join this team in the role of Asset Servicing Client Service Associate
The primary purpose will be Working alongside Asset Servicing Operations Teams, the wider MSS Operations, Account Management and Client Executives, the key purpose of the role is to ensure that we deliver a service proposition that meets clients’ requirements for exceptional service while also recognising and adapting to changing client requirements as automation and digitisation reduce reliance on operational dependencies and interaction day to day, and clients seek to extract additional, long term value from their service providers.
In this role, you will be responsible for:
- Single Point of contact for Asset Servicing transactional queries
- Production and Analysis of client query data
- Continuous Operational Improvement by working with stakeholders to improve client experience.
- Attendance to Asset Servicing service review meetings
- Supporting Client Onboarding activities, including RFPs