Student Experience Enablement Consultant- 13 months FTC in London

Student Experience Enablement Consultant
 

The Opportunity:
This is a fantastic opportunity to join UK&I Talent Development within the Student Experience Team, where you will support the delivery of EY’s Student programmes.
 

As an Enablement Consultant, your primary objective is to support the effective design of EY student programmes, formulate and implement recommendations and improvements to drive continual improvement and support regulatory compliance. You will achieve this through contributing to our quality assurance procedures, interpreting and reporting student data, and building and maintaining strong relationships across the Student Experience team and Talent Development more broadly.
 

In this role, you will report to a manager within the Enablement team.
 

Your Key Responsibilities:
Programme Design:

• Support the programme design and documentation of existing and future Level 7 apprenticeship pathways, bringing together all aspects of a student learning journey from their initial skills assessment through to end point assessment, ensuring they comply with apprenticeship funding rules and external regulatory requirements
• Responsible for the mapping of knowledge, skills and behaviours in the apprenticeship standard, the compliance with ‘off the job hours’ requirements and the embedding of core learning components, such as Safeguarding, Prevent and English & maths
• Maintain an understanding of professional qualifications and how any planned changes to the curriculum may impact Level 7 apprenticeship programme delivery
• Manage relationships with internal and external suppliers and stakeholders whose activity may contribute to or impact EY student programme delivery

Quality Assurance and Regulatory Compliance:

• Prepare and maintain key policies, risk assessments and quality assurance reports, alongside evidencing quality assurance meeting output and supporting the progress of improvement plans
• Measure the impact of initiatives and interventions on students through the development and reporting of KPIs and other assessment methods
• Work closely with TSS Compliance and GDS to ensure necessary data, processes and documentation is in place to evidence EY compliance with ESFA Funding rules associated with eligibility, initial skills assessments, prior learning, delayed starts and training plan documentation
• Perform internal audit procedures on EY’s apprenticeship delivery in line with EY’s Apprenticeship Governance Framework
• Maintain an understanding of, and support the preparation for, external audits, including ESFA funding, Ofsted, subcontractor audits and Institute visits, playing a key role during inspections
• Maintain an understanding of EY's associated statutory and legal obligations in relation to safeguarding and Prevent
• Ensure documentation of processes, procedures and key data points are maintained, reflect compliance requirements, and deliver any necessary training to others, such as Student Coaches, TSS and GDS
• Oversee the collation and reporting of CPD for the Student Experience team, and those in key safeguarding roles, escalating concerns as necessary

Data and Management Information:

• Prepare a range of management information reporting and data sets, including the identification of trends and themes, ahead of key management and board meetings, to enable continuous improvement
• Support the ongoing development and enhancements of the Student Database to support the management of students whilst completing their programme and the ability to report to stakeholders
• Prepare accurate and timely data submissions for regulatory reporting purposes
• Support monthly, quarterly, and annual finance activities in relation to apprenticeship levy funding and Student Experience team budgets

Skills and Attributes for Success:

• Strong planning and organisational skills, with an ability to deliver to deadlines and effectively prioritise the needs of multiple stakeholders
• Analyses and accurately presents information and options clearly and concisely, identifying trends or issues and working collaboratively with team members to resolve challenges
• Contributes to a positive team environment by demonstrating consistent commitment and optimism toward work challenges
• Strong stakeholder management skills. Able to pre-empt stakeholder needs, communicate timely, and manage expectations proactively
• Develops and establishes credibility and trust by demonstrating an understanding of business and regulatory needs
• Takes charge of personal development and seeks out opportunities for coaching and feedback regularly

To qualify for the role, you must have:

• Excellent analytical skills with the ability to present data, options, and analysis accurately, clearly and concisely whilst identifying significant trends or key issues
• Strong computer skills including Microsoft Office, and experience in the production of documents, reports, and presentations
• A focus on quality and improvement to meet regulatory requirements
• Excellent communication skills, and the ability to build and maintain strong relationships to engage with a wide and diverse audience
• Ability to use own initiative, work independently and take responsibility

Ideally, you’ll also have:

• A basic understanding of apprenticeships within the UK and the government’s apprenticeship strategy
• A desire to embrace and drive change whilst identifying and implementing process improvements and demonstrating best practice