Juniper Mist SME & Global Product manager in London

Big Bank Funding. FinTech Thinking.

Our technology teams in the UK work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. We also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

Job Profile

Telecommunication Services, Network Endpoint Connectivity (NEC) domain manages Global networks which includes

·        Branch and Campus wired and wireless networks

·        Domestic Network Connectivity, including remote ATMs

·        Global Access Network (International MPLS backbone), including overlay SD-WAN

·        Virtual Office connectivity

NEC has recently adopted agile ways of working, with full autonomy in driving their backlog priorities in support of our multi-year Technology strategy. Therefore, the candidate is expected to have experience in Agile principles and feel empowered to make decisions and adapt as and when priorities change with customer at the heart of all decision making.

This role will carry out some or all of the following activities:

·        Primary responsibility is to work SME for Network End point connectivity under (Telecoms) and drive Wi-Fi transformation along with Cyber and other Telecom platforms

·        SPOC for Juniper Mist technology driving designing, Integration, Automation and responsible for implementation end to end.

·        Determine business requirement and influence solution towards Infrastructure future state model

·        The responsibilities entail areas such as execution of production support, creating knowledge base, and producing relevant data for trending and analysis purpose.

·        The job holder is responsible for technical delivery of projects by providing technical / process guidance to project teams and be a subject matter expert for the technology and guide delivery teams for NEC across other centres for process/system improvements.

·        Ensure service resilience, service sustainability and recovery time objectives are met for all the solutions delivered

·        Engage with Vendor engagement and drive continuous improvement, enhancements, Strategy and Roadmap for the NEC.

-        Network technologies including (but not limited to) Wi-FI (Juniper Mist), LAN/WAN, SDx, Cloud, Automation (CI/CD) experience with Infrastructure as Code tools such as Terraform and Ansible

 ·        Working experience in 802.11 Radio Frequency (“RF”) Network Design and RF Survey, site planning and spectrum analysis.

 ·        Configuration, design, and troubleshooting of Wireless 802.1x security. Design and support of Guest Access, Location, and Voice over WLAN Solutions.

 ·        WLAN network management tools, features, and best practices, including deployment and support of Juniper.

 ·        Analyzing and interpreting Wireless LAN operational data and leveraging Mobility Insight Services (MIS)
solutions.

 ·        Familiarity with advanced wireless use cases including High Density (“HD”) wireless network design, location-based analytics.

  ·        Configuring and troubleshooting 802.11 wireless clients including mobile devices.

 ·        Ability to conduct training and one-to-one mentoring concerning Wireless LAN technology.

 ·        CI/CD Development Environments/Tools: GIT, Maven, Jenkins, Ansible, Cobbler, Puppet, Chef, Docker

Come Power a Business that Defines How to Power the World

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email:  

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism.  This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

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