Loan Operations Officer, UK - HSBC Innovation Banking in London

Who are HSBC Innovation Banking?

We’re the power behind the UK’s forward-thinkers, future-makers and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO.

Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Global Funds Banking, we power ideas at every stage of their journey. From the first-time founders to the funds that back them and everything in between. Here’s to never standing still. We're proud to accelerate growth for tech and life science businesses, create meaningful connections and open a world of global opportunity for entrepreneurs and investors alike.

Job Description

The Transaction Management group is responsible for boarding all loan products offered to HSBC Innovation Banking  clients in the EMEA onto the bank’s operating systems. Ongoing maintenance, monitoring and reporting of accounts, in line with defined policies and procedures is also required.

Reporting to the Head of Loan & Deposit Operations, the role will focus on the full range of loan products to be offered by the bank, including term loans, revolving lines of credit, bridging loans, receivables financing, overdrafts in both Bi-lateral and syndicated loans.

Responsibilities:

• Manage the onboarding of Agency and bi-lateral transactions working closely with our front office stakeholders.
• Recording new loan account details on all relevant bank systems, by accurately and promptly referring to; Documented credit decisions, including security requirements and other terms and conditions; Loan application form details and client instructions and details; Pre-defined process and procedural instructions; Documented product definitions.
• Ensure that ongoing client account instructions are implemented efficiently and accurately, and critically, in the best interests of the client and the bank. This includes Facilitating loan draw downs, repayments and settlements, Applying account fees and charges in a timely and accurate manner.
• Maintaining and updating internal Procedures and Policies, in conjunction with the Head of Department. 

Skills and Requirements

• Strong understanding of LMA and LSTA style Loan documentation.
• Experience in Flexcube will be an advantage

The individual should have an entrepreneurial, collaborative approach and a flexible style that allows for the input of others. They must share the core values of HSBC Innovation Banking  and be focused on achieving the best outcome for the organization versus individual achievement. They must have a proven track record of delivering results.

The candidate must possess a high level of energy and initiative and be capable of functioning as a collaborative partner and value-added business contributor.  In style, the individual should be consultative versus directive and able to weigh options and alternatives effectively, yet equally capable of being decisive and willing to take risks where appropriate.

London based - Hybrid 

Equal Employment Opportunity

We know that some people may be put off from applying for a role if they don’t meet all elements of a job description. If you’re in this camp but think you can make a difference to our business, then why not give us a try?

We pride ourself on our approach to workforce flexibility. Talk to us about where, when and how you want to work which will enable you to bring your ‘A’ game to work

HSBC Innovation Banking is an equal opportunities employer. If you need adjustments for any part of the recruitment process, please contact us at