Lead Business Manager – Accounts, WPB IT in Sheffield

Big Bank Funding. FinTech Thinking.

Technology teams in the UK work closely with our global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply and securely. They also run and manage our IT infrastructure, data centres and core banking systems that power the world’s leading international bank.

Our multi-disciplined teams include: DevOps engineers, IT architects, front and back end developers, infrastructure specialists, cyber experts, as well as project and programme managers.

Role Description:

Business Management function is part of Wealth and Personal Banking (WPB) Technology

The WPB IT Business Management function ensures strong oversight and control of Operational disciplines: finance, workforce management, vendor and governance. Stakeholder management at Tech CIO, CTO, Value Stream leads and Regional teams (both tech and business).

The role will report to the Senior Business Manager and will act as a Relationship Manager and single point of contact for the Value Stream Lead ensuring strong operational and financial discipline.

Responsibilities:

·       Responsible for Financial Management of Value Stream

·       Have overall accountability for management and reporting of charges across Value Stream

·       Provide operational oversight and support for annual planning and quarterly business review (QBR) process

·       Ensure appropriate charges structure across Value Stream

·       Ensure alignment and management of data across GPDM, Clarity and other relevant tools

·   Build excellent working relationships with Value Stream Delivery and Portfolio Teams to ensure detailed understanding of future plans and requirements

·       Owns and manages resource demand and capability profile on behalf Platform and Value Stream

·       Closely collaborates with Platform teams to ensure Value Stream resource and capability profile can be met

·       Ensure appropriate governance / touchpoints in place to manage workforce demand

·       Identify and pursue sustainable cost saving opportunities and ensure excellent financial discipline across team

·       Manage leadership communications and cascades as required

Essential Skillset/Experience:

·       Extensive experience in a large Global organisation preferably in an IT department or shared service organisation working in a similar role

·       Proven track record in Operational, Planning or Financial management role

·       Strong stakeholder management / Relationship Management

·       Proficient in financial management and reporting

·       Excellent communication and interpersonal skills

·       Excellent analytical skill, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture

·       Experience of working on a global scale (i.e. across timezone & geography and with remote teams)

·       Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines

·       Positive, proactive and can-do attitude

·       Familiarity with key tools including Discover, GPDM, Clarity, HIBS, Jira and Confluence 

·       Strong Excel skills

The role will be based in Sheffield but some travel may be required, Birmingham or Leeds can also be considered, This role supports Hybrid working

Come Power a Business that Defines How to Power the World

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email:  

Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism.  This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.”

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

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