Undergraduate Placement Year 2024 - Deployment & Delivery Planning Intern in Worcester

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

First thing’s first, we’re flying the flag for a more responsible age of heating in the UK, looking after both people and the planet. The world needs more green technologies and we’re right in the thick of it, with our brand-new heat pumps and hybrid heating systems.

But it’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

And as an organisation of more than 1,800 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Join us for your placement year in summer 2024! Our internships are designed to give you an insight into what it's like to work for a world-renowned brand with a culture of support and community.

As part of the internationally recognised Bosch Group, Worcester Bosch is at the forefront of the UK’s heating industry, manufacturing the most innovative commercial and domestic boilers and consistently capturing a significant proportion of all domestic and commercial boiler orders. A placement here will immerse you in a busy high-achieving After Sales function; you will be supporting our employees in driving customer engagement and loyalty for our brand. As a core part of our After Sales department you will be advising and supporting our managers on a range of queries to ensure the smooth running of day-to-day operations. 

Our Deployment & Delivery Intern is our key contact for Managers, the Contact Centre, our Sales Team and other External Partners. You will be responsible for managing day to day activities to ensure customer commitments are met, helping us to deliver world class customer service. You will do this by ensuring all resources are fully utilised each day and offering the earliest appointment available to all our customers.

Please note that to be eligible for this role, you must be an undergraduate student seeking a placement year as part of your degree - if you do not meet this criterion please consider applying for other positions.

Our ideal candidate should:

• Be computer literate with a good knowledge of Microsoft Office packages and is ready to embrace new ways of working through digitalisation.
• Have the ability to adapt quickly to changing working environments.
• Have good organisation and planning skills with the ability to prioritise workload.
• Have the confidence to challenge and propose new ideas.
• Be able to communicate confidently with people at all levels.
• Have the capability to work well in a team as well as independently, using own initiative.
• Be hard-working with a good attention to detail and a quality mind-set.

Expected Start Date: July 2024

Working Hours: 39 hours a week; Monday – Thursday 08.00 - 17.00 and Fridays 08.00 - 16.00 with a 1-hour unpaid lunchbreak.

This 1-year internship comes with the following benefits:

• 20 days annual leave per year plus bank holidays
• Hybrid working options available
• Access to the Perkbox Benefits platform
• Discounts on products from across the Bosch Group
• Enhanced pension contributions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Policy to support growing families
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
• And more!

Deadline for Applications: 29 February 2024 - please note, we reserve the right to close this vacancy at any time, so we encourage candidates to submit their applications as soon as possible.

Right To Work: please ensure you have a valid Right To Work in the UK status for the entirety of the placement year upon submitting an application.