Retail Implementation Team Member - Birmingham/West Midlands (25849)

Job Type: 12 Month Fixed-Term Contract

Store Location: Birmingham, West Midlands (Field Based Role)

Hours: 37.5 hours per week

Salary: £Competitive, 25% colleague discount, 28-days annual leave pro rata

Are you passionate about innovation? Looking to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Implementation Team Member, you'll join us in shaping the future of health and wellness by partnering with our Regional and Store teams through operational transition of stores investments with a keen focus on customer centricity.

Day-to-day responsibilities include but aren't limited to:

• Ensure retail colleagues have regular and structured communication throughout the end-to-end critical path.
• To co-ordinate, support and oversee all de-merchandising and merchandising activity for store investments.
• Maintain maximum customer offer during pre-closure enabling periods, trading refits and champion a customer first, both internal and external, mindset for all programme and phasing activity.
• Adhere to company merchandising standards at all times, calling out any risks and/or to customer look, feel and shopping experience.
• Submit weekly reporting to programme teams on progress, risks & issues.
• Ensure store teams are fully supported throughout the transition.

To be successful, we'd like you to show us that you have:

• Good level of Retail operational experience.
• Strong customer focus (internal, external and end-consumer).
• Excellent communication and listening skills.
• Experience with in-store merchandising.
• Good level of computer literacy, in particular Microsoft Outlook, Word, Excel, PowerPoint.
• Clean UK driving licence to drive multiple colleagues to a given location. 

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives.  With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe.  Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. 

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