Business Support Manager in Cardiff

Job description

Business Support Job title:

Business Support Job Type:

Full time Company:

ISWP Wales Salary scale:

£23,000 - £25,000 Per Annum Reporting into:

Senior Business Support Location:

Cardiff

Role description: ISWP is a leading, innovative company formed and managed by independent social workers to provide a range of professional social work services. ISWP are recruiting for a bilingual (Welsh and English) Business Support for our social care business in our new Cardiff office.

Duties will include: Liaising with professional clients to commission assessments and allocating to our pool of social workers. Contacting social workers and clients via telephone and email. Ongoing tracking of assessments and providing updates to clients. You will be expected to build and maintain relationships with our social workers and clients by keeping in touch regularly.

Person specification: Background knowledge of children and adult social care is desirable but not essential Highly organised with great prioritisation, coordination and multi-tasking skills High level attention to detail with strong email presentation and English language skills Excellent communication skills Confident and competent telephone manner Excellent I.T. skills including good knowledge of Microsoft word packages Experience in customer service A quick learner with an inquisitive mind to understand how our unique business works An out-of-the box thinker who can contribute new ideas towards the development of the organisation Bilingual (Welsh and English) Must be able to travel to head office located in Reading at start of contract These principal responsibilities are not an exhaustive list of duties, only a general guide to the post. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the business. Please note we will require the successful candidate to undergo a full enhanced DBS check as this post will involve direct and indirect contact with children and vulnerable adults, therefore this Business Support Administrator post is exempt from the Rehabilitation of Offenders Act

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Extra information

Status

Closed

Education Level

Secondary School

Location

Cardiff

Type of Contract

Full-time jobs

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English