Customer Support Engineer in London

Job description

Customer Support Engineer Location: Wappenham, Northamptonshire Salary - £35,000 - £40,000 + company benefits As a Customer Support Engineer International, you will: - Conduct site surveys worldwide, encompassing fixed, mobile, and ship locations. - Manage the ordering and packing of installation materials for shipment. - Coordinate logistics, including shipping and Customs paperwork. - Perform 2nd line repairs within the workshop at our factory. - Contribute to the creation of technical publications, such as system manuals and white papers. - Execute Factory Acceptance Testing on a global scale. - Undertake site maintenance worldwide. - Lead installation and commissioning of Datalink systems, Network Monitoring, and Network Voting systems globally. - Oversee the commissioning of air-to-ground links on an international level. - Conduct Customer Trials and formulate trial plans worldwide. - Provide support for Customer Demos both in the UK and internationally. - Develop and deliver training courses on all our clients equipment globally. - Capture Customer Requirements for Sales globally. To thrive in this role, you should possess: - Formal qualification or experience in telecoms/electronics/RF or equivalent technologies - Experience in operating or maintaining datalink products (advantageous but not essential). - UK citizenship as SC clearance or eligibility to apply. - Adaptability and a knack for quickly acquiring new skills. - Excellent communication skills for effective interaction with internal and external customers. - Strong PC skills (IT Literacy). - A valid/full UK/EU driving license. What We Offer: - A dynamic and collaborative work environment. - Exciting international travel opportunities. - Competitive salary with benefits. - Continuous learning and development programs. --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

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Extra information

Status

Closed

Education Level

Secondary School

Location

London

Type of Contract

Full-time jobs

Profession type

Scientific Services

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English