Sales Supervisor - Contemporary Fashion Brand - London in City of London
MODE SEARCH Ltd. is looking for an Sales Supervisor - Contemporary Fashion Brand - London in City of London
Job description
Mode Search is supporting a contemporary fashion brand in the search for a dynamic and customer-focused Sales Supervisor to join their team in Chelsea, London. This is an exciting opportunity to step into a leadership role within a fast-paced retail environment, known for its elevated product, strong styling culture, and loyal client base.
The Sales Supervisor will report directly to the Store Manager and will play a key role in the store’s daily operations and client engagement strategy.
The Role
- Lead by example on the sales floor, delivering an exceptional customer experience at all times
- Build and maintain long-term relationships with clients to drive repeat business and clienteling initiatives
- Support the management team in driving sales performance through effective use of KPIs and selling tools
- Actively engage with customers via in-store styling, follow-up communication, and personalised service
- Maintain high standards of store presentation, ensuring the space reflects the brand’s image and values
- Participate in daily operational routines including open/close checklists, back-of-house organisation, and Division of Responsibility (DOR) execution
- Act as a key support for the Store Manager in coaching, motivating, and developing junior team members
- Contribute to a positive team environment, encouraging collaboration and a culture of feedback and continuous improvement
- Demonstrate strong product knowledge and communicate key collection trends to both team and clients
- Take ownership when working solo on store coverage, including all operational and service responsibilities
Requirements
- Previous experience in a retail sales or supervisor role, ideally within the fashion or lifestyle sector
- Proven ability to meet and exceed sales targets while delivering a best-in-class customer experience
- Confident, personable, and proactive with a passion for fashion and styling
- Strong communication skills and the ability to lead by example on the shop floor
- Excellent time management, organisational, and multi-tasking skills
- Flexible and adaptable to meet the needs of a dynamic retail environment
- Comfortable working with POS systems, emails, and customer communication platforms
Please send your CV to info@modesearch.co.uk
Due to the high volume of applications, only shortlisted candidates will be contacted.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- City of London
- Type of Contract
- Part-time jobs
- Published at
- 19-06-2025
- Profession type
- Retail
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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