Customer Service Advisor in Newcastle Upon Tyne

Job description

Customer Service Advisor - Newcastle - Temporary, permanent after 6 months.

My Client is looking for enthusiastic individuals to join their team of Customer Service Advisors, where customers are at the heart of everything they do. Is this you?

• Do you have a passion for simplifying processes and making things easier for customers?
• Do you enjoy tackling more complex customer requests, working alongside colleagues from different departments to find solutions?
• Do you take pride in knowing you’ve helped achieve the right outcome for a customer, especially when you get it right the first time?

If so, this could be the perfect role for you!

What we’re looking for in our Customer Service Advisors:

• Friendly, helpful individuals who are passionate about delivering outstanding customer service.
• Comfortable working in a fast-paced environment, while following established processes.
• Detail-oriented with a strong focus on keeping customer records accurate and up to date.
• Responsible and capable of managing customer information in line with GDPR guidelines.
• A team player who enjoys collaborating with others to deliver excellent service and identify opportunities for improvement.
• Driven to meet key performance indicators and contribute to the team’s success.

Additional information

• Location - Newcastle (Cobalt Business Park)
• Pay Rate: Up to £15 / per hour PAYE
• The working hours are between 8am and 10pm, Monday to Sunday – we usually work a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues.
• Competitive benefit package consisting of private medical insurance, gym membership discounts, contributory pension scheme, 25 days of annual leave.

If you are interested, please apply directly.

Extra information

Status

Closed

Education Level

Secondary School

Location

Newcastle Upon Tyne

Type of Contract

Part-time jobs

Profession type

Customer Service

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English