Customer Service Advisor in Newcastle Upon Tyne
Randstad is looking for an Customer Service Advisor in Newcastle Upon Tyne
Job description
Customer Service Advisor - Newcastle - Temporary, permanent after 6 months.
My Client is looking for enthusiastic individuals to join their team of Customer Service Advisors, where customers are at the heart of everything they do. Is this you?
- Do you have a passion for simplifying processes and making things easier for customers?
- Do you enjoy tackling more complex customer requests, working alongside colleagues from different departments to find solutions?
- Do you take pride in knowing you’ve helped achieve the right outcome for a customer, especially when you get it right the first time?
If so, this could be the perfect role for you!
What we’re looking for in our Customer Service Advisors:
- Friendly, helpful individuals who are passionate about delivering outstanding customer service.
- Comfortable working in a fast-paced environment, while following established processes.
- Detail-oriented with a strong focus on keeping customer records accurate and up to date.
- Responsible and capable of managing customer information in line with GDPR guidelines.
- A team player who enjoys collaborating with others to deliver excellent service and identify opportunities for improvement.
- Driven to meet key performance indicators and contribute to the team’s success.
Additional information
- Location - Newcastle (Cobalt Business Park)
- Pay Rate: Up to £15 / per hour PAYE
- The working hours are between 8am and 10pm, Monday to Sunday – we usually work a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues.
- Competitive benefit package consisting of private medical insurance, gym membership discounts, contributory pension scheme, 25 days of annual leave.
If you are interested, please apply directly.
Extra information
- Status
- Closed
- Education Level
- Secondary School
- Location
- Newcastle Upon Tyne
- Type of Contract
- Part-time jobs
- Profession type
- Customer Service
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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