Sales Support Advisor - Aviation in London Area

Job description

Job Responsibilities

General Aviation

• Managing and prioritising queries with prompt acknowledgement and resolution
• Working closely with Logistics and haulier to organise and optimize deliveries of products
• Responsible for entering sales orders and confirmations in SAP
• Raising credit & debit notes
• Goods receipts and invoices processing
• Issuing weekly & monthly pricing working closely with Area Business Manager

International Aviation

• Daily refueling uploads
• Dispute resolution with close communication with the Head Office Team

Month-end reconciliation

• Consignment locations invoicing
• Processing suppliers’ invoices

Complaints Management

Record claims in Salesforce (SALSA) towards achieving 100% resolution and customer satisfaction.

Others

• Delivery of monthly dashboard (sales/volumes, customer service analysis) during monthly business reviews
• In line with company’s roadmap, embrace ‘right the first time’ culture

Qualifications/Experience Required

• SAP working knowledge of order to cash and purchase to pay is a distinct advantage.
• Customer focus with previous experience of B2B markets
• Problem solver – interaction with external and internal stakeholders to resolve issues and provide solutions
• Ability to analyze data, identify trends and improve overall service
• Experience in Aviation business would be a benefit but not essential
• Attention to detail

Benefits

• Private Healthcare
• Enhanced Pension Contribution
• Employment Assistance Program
• Cycle to work scheme
• Gym Discounts
• And much more!

Diversity and Inclusion

• One of our values is to have respect for each other. Creating an inclusive environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our employees have the same opportunity to success, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organization or minority group.

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Part-time jobs

Published at

19-06-2025

Profession type

Sales

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English