Customer Service Representative in Surrey

Job description

Customer Service Executive

Surrey, UK

Financial Services

Competitive Salary

Key Responsibilities:

• Respond to customer enquiries via phone, email, and live chat in a professional and timely manner
• Assist clients with policy information, claims processes, and general support
• Resolve customer issues effectively while maintaining a high level of customer satisfaction
• Accurately log and maintain records of customer interactions
• Liaise with internal departments to ensure efficient resolution of customer concerns
• Provide feedback and suggestions to improve the customer experience

Requirements:

• Previous experience in a customer service role, ideally within insurance or financial services
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work well under pressure and manage multiple tasks
• Proficient in Microsoft Office and CRM systems
• A team player with a positive attitude and strong work ethic

Extra information

Status

Open

Education Level

Secondary School

Location

Surrey

Type of Contract

Part-time jobs

Published at

23-06-2025

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English