Head of Merchandising in City of London

Job description

Job Title: Head Of Merchandising

Location: London

Reporting to: Merchandise Director

Brands: A&B, Diamonds Factory & Sacet

We are a fast-growing fine jewellery retailer specialising in made-to-order, ethically sourced pieces that combine timeless design with custom craftsmanship. As we scale, we are investing in building a robust merchandising function to bring greater structure, insight, and commercial discipline to our product offering.

This is a pivotal leadership role with high visibility and impact across the business.

About the Role

As the Head of Merchandising, you will be responsible for establishing and leading the merchandising function from the ground up. This includes defining assortment strategies, leading merchandise planning and pricing, developing reporting capabilities and building a high-performing team. You will also oversee budgeting and forecasting for merchandise performance, aligning product and financial goals across the business.

Key Responsibilities

Strategic Merchandising Leadership

• Build the merchandising function, including tools, processes, and team structure
• Develop and own the product strategy and roadmap in collaboration with the buying department
• Create a structured approach to assortment planning, new product introduction (NPI), and seasonal cadences

Assortment & Product Planning

• Define and manage product categories, ensuring optimal breadth and depth based on data and insights
• Partner with the buying and design team to inform product development through customer, market, and performance insights
• Manage lifecycle of SKUs — from launch to discontinuation — with clear rationale and analysis
• Monitor and improve margins through smart pricing, upsell strategies, and bundling opportunities

Analytics & Forecasting

• Own product and sales reporting, forecasting, and performance dashboards
• Develop insights into customer purchasing behaviour to guide stock availability, pricing, and marketing strategies
• Track and analyse customisation trends, diamond/stone preferences, and component costs

Team Management & Development

• Lead and mentor a high-performing merchandising team as the function scales
• Set clear goals, KPIs, and growth paths for team members
• Foster a culture of innovation, accountability, and continuous learning

Requirements

• 7+ years of merchandising experience, jewellery or fashion experience preferable
• Proven ability to lead a merchandising function, excellent communication skills and stakeholder management
• Strategic thinker with strong commercial awareness with experience in budgeting, forecasting and range building
• Analytical mindset with strong Excel skills; familiarity with BI tools a plus
• Self-motivated, able to work independently and as part of a team using initiative
• A passion for product, detail, and delivering an exceptional customer experience

Why Join Us?

• Career Growth: Be part of a fast-growing business where your contributions matter and your ideas are valued.
• Collaborative Culture: Work in a supportive, transparent environment that encourages innovation and excellence.
• Hybrid Working: Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office.
• Flexi Hours: Start your day between 8:00 AM and 10:00 AM, and finish anytime between 4:00 PM and 6:00 PM
• Vitality Private Healthcare: Comprehensive Vitality private healthcare, offering you access to high-quality medical support and wellness benefits.
• PERKBOX: Access to Perkbox for exclusive discounts, rewards, and well-being benefits, helping you make the most of your work-life balance!
• 25 days Annual Leave + Bank Holidays: Giving you plenty of time to rest, recharge, and enjoy life outside of work.

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Published at

06-07-2025

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English