Plant / Logistics Co-ordinator in Scotland

Job description

The Plant / Logistics Co-ordinator is responsible for managing the end-to-end process of hiring and logistics of equipment such as plant machinery, tools, or vehicles to customers / projects. They will ensure smooth customer interactions, accurate order processing, efficient logistics, compliance with legal requirements, and effective financial management. The Co-ordinator is a key point of contact for customers and works to maximize hire income while maintaining high service standards.

Key Responsibilities shall include:

Customer Interaction

Handling Inquiries: Respond to customer inquiries via phone, email, and in person.

Technical Advice: Provide guidance on equipment selection and usage.

Order Processing

Agreement Management: Process hire agreements, ensuring all paperwork is accurate and complete.

Credit Checks: Check customer credit limits and manage accounts on stop.

Documentation: Maintain up-to-date records of all hire transactions.

Logistics and Scheduling

Delivery & Collection: Coordinate the delivery and collection of equipment.

Driver Scheduling: Organize driver schedules and optimize delivery routes.

Compliance

Internal Procedures: Ensure all activities comply with company procedures.

Legal Requirements: Adhere to health, safety, and environmental regulations.

Contract Terms: Ensure hire contracts are followed and enforced.

Financial Management

Income Maximization: Work to maximize hire income.

Negotiation: Potentially negotiate hire terms with suppliers.

Invoicing: Process invoices and manage billing.

Equipment Management

Availability: Ensure equipment is available for hire as required.

Servicing & Maintenance: Coordinate servicing and maintenance activities.

Inventory: Manage inventory levels and track equipment status.

Relationship Management

Customer and supplier Relationships: Develop and maintain strong relationships with new and existing customers.

Teamwork

Collaboration: Work closely with plant department colleagues, including depot managers, supervisors, and maintenance staff.

Skills and Qualifications

Customer Service: Excellent communication, empathy, and problem-solving skills.

Commercial Awareness: Understanding of the hire industry and service delivery; ability to negotiate effectively.

Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines.

Technical Knowledge: Familiarity with equipment operation and relevant health, safety, and environmental regulations.

IT Skills: Proficiency in using software for managing hire agreements, inventory, and customer data.

Communication Skills: Effective communication with customers, colleagues, and suppliers.

Extra information

Status

Open

Education Level

Secondary School

Location

Scotland

Type of Contract

Part-time jobs

Published at

09-07-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English