Apprentice Retail Coach in London Area

Job description

Salary is up to £32000 + car allowance

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer?

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

We currently have an exciting opportunity for an Apprenticeship Retail Coach to support our team, covering the Kent / London area. Part of this role will include ensuring that our team is trained to give customers the service and quality they deserve. We are always looking for talented and ambitious people who want to make a real difference, develop themselves, and who enjoy working in a great team. Your main aim will be to manage quality standards and compliance within the Superdrug & Savers Apprenticeship Programme.

Role Purpose:

Supporting the wider People team to deliver the People Strategy, the apprenticeship tutor will support our apprentices throughout their journey at Superdrug/Savers. A field based role which is fundamental in developing our apprentices to thrive in our stores and delight our customers. This role reports to the Apprenticeship Quality Manager.

Here's the exciting bit…a great day includes:

Ensuring learners receive quality support and guidance resulting in the achievement of their qualification in a timely manner

Ensuring all quality and performance standards exceed audit requirements Build effective working relationships with internal and external customers Share best practice and learnings with peers and full Apprenticeship team Comply with assessment strategy by award

Attend Apprenticeship/standardisation Team meetings as required Attend monthly one to one meetings with line Manager

What you’ll need to succeed

Essential

Experience of working in a Retail environment

Grade C /4 or above in English and maths or equivalent qualification

Competent in Excel, Word and PowerPoint

UK current valid driving licence

Strong organisational skills and excellent attention to detail in all areas of work Ability to plan, prioritise and deliver against tight deadlines

Exemplary relationship builder, strong communication/interpersonal/influencing skills A high level of personal drive, multi tasking, presence and credibility

Able to demonstrate a proactive, confident and resilient approach Able to develop and motivate others

Desirable

Personal Development

Conduct CPD as appropriate and provide evidence in CPD Log

Ensure CPD is up to date to include Functional Skills Network externally

This job is a good fit for you if:

You enjoy working with people and building great relationships with your managers and team

You know you add value through your flexible approach and can easily adapt when priorities change You know our stores well and can do a great job and delight our customers

You are very organized and can easily manage your own diary You are motivated by delivering results and beating your targets

You get satisfaction though seeing your apprentices go on to grow their career with us You can easily work at a fast pace, in an everchanging environment

You are passionate about your role and our brand.

Here's what's in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Location: Field based role (Kent / London area)’

Hours: 37.5 | 9.00am - 5.30pm

Extra information

Status

Open

Education Level

Secondary School

Location

London Area

Type of Contract

Part-time jobs

Published at

09-07-2025

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English