Hire Controller in Manchester

Job description

Hire Controller – Full-Time, Permanent | Manchester

Are you a confident communicator with a talent for organisation and customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to hear from you!

A fantastic opportunity has opened up for a Hire Controller to join a busy, high-performing depot team based in Manchester.

What you’ll be doing:

• Handling incoming calls, responding to enquiries, and resolving customer needs efficiently.
• Creating quotes for equipment hire and following up with customers to convert enquiries into bookings.
• Coordinating with depots and teams for plant allocation and scheduling.
• Raising cross-hire orders and liaising with accounts to set up new customer accounts.
• Generating job paperwork including delivery and off-hire notes.
• Ensuring all enquiries are logged, followed up, and escalated when necessary.
• Supporting compliance with quality and environmental standards.

What you’ll bring:

• Strong organisational and communication skills.
• Confident telephone manner and a proactive approach.
• Previous experience in telesales, customer service or hire/rental coordination.
• Good working knowledge of Microsoft Excel and Word.
• Ability to manage multiple tasks and work well under pressure.
• Quick to learn internal systems and processes.

What’s in it for you:

• Competitive salary
• 23 days holiday + bank holidays (rising with service)
• Pension scheme
• Private medical cover
• Life assurance & wellbeing support
• Career development and progression opportunities

If you're motivated, customer-focused and ready to join a supportive, fast-moving environment — apply now and take your next step in a rewarding career.

Extra information

Status

Open

Education Level

Secondary School

Location

Manchester

Type of Contract

Part-time jobs

Published at

09-07-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English