Chief Operating Officer in Nottinghamshire

Job description

Salary guidance - £180-240K, plus bonus, benefits and LTIP.

Location: East Midlands (majority office based)

About the job:

Northoaks are partnering with a rapidly expanding, £500m+ listed company, based in the East Midlands, to hire a best-in-class Chief Operating Officer (COO). As the new COO you will be responsible for overseeing the groups Growth Strategy, Operations, Customer Service, Change and all Support Functions; and charged with driving the business forward in its next phase of growth past £1billion. Reporting to the CEO and working closely with the board and shareholders. Balancing entrepreneurial, fast moving and commercial outcomes, appropriate shareholder outcomes and leading customer service through an engaged team of over 500 people.

A great opportunity to become a future CEO. This is a critical role in an exceptionally well performing business.

Key Responsibilities

• Leadership of 500 plus across Sales, Marketing, Operations, IT, Change, Data.
• Drive a performance culture, with clear objectives and KPIs across the Group’s leadership.
• Drive organic growth by providing support, mentoring and challenge to business leaders.
• Develop strategies to accommodate for the growth of the organisation and ensure they are implemented.
• Provide great customer outcomes, ensuring efficiency in operations and embrace a continual improvement mindset to drive change and deliver savings in Cost to Serve.
• Optimise the gross margin and net customer contribution achieved across the customer portfolio, through close customer lifecycle management.
• P&L and budget management, working to defined delegated levels of authority and driving cost efficiency.
• Design and implement systems and process change to continually improve business performance. Remove waste by introducing business automation processes and bring innovation to ensure the Group can scale rapidly through the efficient delivery of new products and services.
• Lead, through proactive management, the implementation of change to enable the Group to realise its ambition across other products and services.
• Manage the journey, controls and analysis of data along the operations of the Group.
• Build and maintain strong working relationships, both internally and externally, ensuring high standards of service are always provided.

Key Requirements

• A proven CEO, MD. COO or Director with experience in driving high-growth and achieving strong financial results and customer outcomes.
• A proven leader; someone with a strong track record of leading large teams from the front – with the ability to manage teams across a range of activities including sales, transactional, technical, project management and digital disciplines.
• A leader who can operate at strategic level and roll up their sleeves up and get into the detail with their teams when necessary.
• Previous experience in a similar size organisation of £500m plus or PLC desirable.
• The ability to coach and develop large teams on the growth journey.
• The ability to communicate at all levels be effective in spotting potential conflicts arising and resolving these amicably and appropriately.
• Commercial mindset with a can-do attitude - not afraid to think big and drive bold transformational thinking, and to have a ‘big game’ mentality.
• Knowledge of digital solutions and tools would be highly advantageous.

Extra information

Status

Open

Education Level

Secondary School

Location

Nottinghamshire

Type of Contract

Part-time jobs

Published at

17-07-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English