Account Handler in West Midlands

Job description

COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to £40,000 DoE PLUS HYBRID WORKING

THE OPPORTUNITY:

A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.
In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries. You'll work with mid-market and corporate clients, handling policies typically starting from around £15,000.
You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.

BENEFITS:

• 25 days holiday plus Christmas and Bank Holidays
• Healthcare package
• 3x death in service cover
• Car parking facilities
• Bonus scheme
• Study payment and study leave support
• Corporate membership paid
• Hybrid working: typically 2 days home, 3 days in office
  
  

THE ROLE:

• Supporting Account Executives with client management and portfolio maintenance
• Liaising with clients and insurers to resolve queries
• Assisting with mid-term adjustments and renewal processes
• Preparing renewal documentation and reports for review
• Building and maintaining positive client relationships
• Handling day-to-day account administration tasks
  
  

THE CANDIDATE:

• Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services
• Exposure to commercial insurance policies, ideally mid-market clients
• Strong organisational and communication skills
• Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII)
• A proactive and client-focused approach
  
  

TO APPLY:

We are currently shortlisting for interview. If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!

Get Recruited is acting as an Employment Agency in relation to this vacancy.

Extra information

Status

Open

Education Level

Secondary School

Location

West Midlands

Type of Contract

Part-time jobs

Published at

17-07-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English