Medical Secretary in London Area

Job description

Medical Secretary

Location: London Pregnancy Clinic

Job Type: Full-time

About Us

London Pregnancy Clinic is a state-of-the-art diagnostic centre dedicated to providing exceptional care for expectant mothers. With over 100 years of combined expertise in Obstetrics, Gynaecology, Fertility, Genetics, and Fetal Medicine, our team is recognised for delivering advanced ultrasound imaging and comprehensive prenatal assessments. We specialise in a wide range of pregnancy scans and Non-Invasive Prenatal Testing (NIPT), with a particular emphasis on fetal cardiac evaluation. Our warm, supportive environment is designed to offer personalised care tailored to each patient’s unique journey.

The Role

We are seeking a reliable, compassionate, and highly organised Medical Secretary to join our growing team. As the first point of contact for our patients, you will play a vital role in ensuring a smooth and reassuring experience throughout their pregnancy care. This multifaceted role combines front-of-house responsibilities with administrative support and clinical assistance, including chaperoning. Experience as a Healthcare Assistant (HCA) and in phlebotomy is highly desirable.

Key Responsibilities

 Patient Communication

·        Respond promptly and empathetically to patient enquiries via phone, email, and WhatsApp.

·        Provide clear, accurate information about clinic services, procedures, and appointments.

Administrative Support

·        Manage appointment scheduling, rescheduling, and confirmations across multiple clinic locations.

·        Maintain accurate patient records and booking systems.

·        Assist patients with digital consent forms and documentation.

·        Follow up on patient care, including tracking test results and liaising with laboratories.

Clinical & Team Support

·        Collaborate with sonographers, doctors, and midwives to coordinate seamless care.

·        Chaperone during ultrasound scans and clinical procedures to ensure patient comfort and safety.

·        Support compliance efforts, including infection control, audits, and stock management.

What We’re Looking For

·        Previous experience in a receptionist or administrative role (preferably in a medical or clinical setting).

·        Friendly, calm, and confident communicator.

·        Strong organisational skills with excellent attention to detail.

·        Ability to multitask and remain composed under pressure.

·        Proficient in using clinical software systems, with a demonstrated ability to learn and adapt quickly (training provided).

·        Capable of explaining medical procedures clearly and assessing service suitability based on patient needs.

Desirable Skills

·        Experience in a pregnancy or women’s health clinic.

·        Familiarity with medical terminology.

·        Phlebotomy training or experience.

·        Previous work as a Healthcare Assistant.

·        Experience acting as a clinical chaperone.

What We Offer

·        A supportive, collaborative, and inclusive work environment.

·        Ongoing training and professional development opportunities.

·        Competitive salary and benefits package.

If you are passionate about women’s health and committed to delivering outstanding care and service, we would love to hear from you.

Extra information

Status

Closed

Education Level

Secondary School

Location

London Area

Type of Contract

Part-time jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English