Global Head of Corporate Communications in London

Job description

Global Head of Corporate Communications

Maybourne

We are seeking an exceptional Global Head of Corporate Communications to join the Maybourne Marketing team.

Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne.

At Maybourne It is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.

We are building on the reputation of our heritage properties by realising a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world.

Who thrives here?

You are passionate for our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to the detail to anticipate what others need. You are looking for a career not a job.

The Maybourne experience

You will find a supportive, fun and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.

Main Duties & Responsibilities

Reporting to the Chief Marketing Officer and working closely with the Chief Operating Officer, the Global Head of Corporate Communications will lead the strategic direction and execution of all corporate communications, ensuring alignment with the company’s ambition, purpose and commercial objectives. This role shapes the Maybourne brand narrative, protects and enhances corporate reputation, and fosters strong relationships with key stakeholders, including media, investors, partners, and internal teams. The primary goal of corporate communications is to ensure that communication materials favourably transmit the company's brand. The successful candidate will be an articulate and strategic communicator with a deep understanding of the ultra-luxury segment, hospitality and global brand communications.

Main responsibilities of the Global Head of Corporate Communications role include but are not limited to:

• Corporate Communications Strategy: Develop and execute a cohesive global communications strategy aligning with Maybourne’s commercial ambition and brand values.
• Brand & Reputation Management: Act as the brand guardian, ensuring messaging consistency across all corporate channels, including social handles, while proactively managing reputation and crisis communications.
• Media Relations: Cultivate strong relationships with top-tier global media, securing high-impact coverage in luxury, business, hospitality and trade publications.
• Internal Communications: Lead internal communications efforts to ensure alignment and engagement across all teams worldwide.
• Executive Communications: Develop thought leadership platforms and executive profiling opportunities for the C’ suite and senior leadership team.
• Crisis & Issues Management: Develop and implement a crisis communication framework, acting as a key spokesperson when necessary.
• Stakeholder Engagement: Build and maintain relationships with key external stakeholders, including government bodies, and industry influencers.
• Sustainability & ESG Communications: Oversee communications related to the company’s sustainability and corporate social responsibility initiatives.
• Event & Partnership Communications: Support the communications strategy for high-profile brand partnerships, sponsorships, and exclusive events.
• Social Media & Digital Communications: Work closely with brand and digital marketing teams to ensure a consistent brand voice across corporate social media channels.

Who thrives here?

You are passionate and driven to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to the detail to anticipate what others need. You are looking for a career not a job.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes
• Monthly access to subsidised massage and podiatry treatments
• A programme of wellbeing initiatives, from mental health support to physical activity
• 24-hour confidential assistance helpline
• On- and off-site Occupational Health support
• Life assurance through our Death in Service scheme
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*

Recognition & Growth

• An extra paid day’s leave to celebrate your birthday
• Instant recognition and award programme, celebrating extraordinary contributions
• Dedicated in-house training and development to support your personal and professional growth
• Monthly colleague awards with generous prizes
• Opportunities for internal progression and cross-property moves
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500\*
• Long service celebrations to honour your continued dedication

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Part-time jobs

Published at

01-08-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English