Italian Speaking Travel Operations Lead in Haywards Heath

Job description

FRENCH SELECTION (FS)

Italian Speaking Travel Operations Lead

Location: Haywards Heath, West Sussex - near Brighton and Crawley - south of London

Hybrid work after full time office training

Salary: up to £31,000 per annum (depending on experience)

Ref: 4270OI

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4270OI

Website:

www.french-selection.co.uk

A well-established family run business with international operations who pride themselves in providing outstanding services to their clients

Main duties: An amazing opportunity to be responsible for managing logistics and customer service in Italy, making sure travel operations run smoothly and customers are well supported. The role involves working with local partners, coordinating with internal teams, and solving customer problems

The role:

- Act as the first point of contact for suppliers, partners and UK based teams

- Liaise with suppliers including hotels, coach companies and other service providers

- Resolve and address any issues that may arise during organised trips

- Confirm and manage itineraries, bookings, services and accommodation

- Ensure all accommodations and activities meet with health and safety standards

- Be responsible for supplier rate negotiation

- Facilitate communication between travel coordinator and supplier ensuring outstanding service is provided

- Travel to Italy during peak season

The candidate:

- Fluent in Italian (written and spoken) essential

- Experience working in the travel industry - especially ski group travel beneficial

- Experience and a passion for skiing required

- Excellent communication skills

- Strong organisational skills, problem solver and comfortable working independently

- IT literate

- Willing to travel to Italy

The salary: up to £31,000 per annum (depending on experience)

Extra information

Status

Open

Education Level

Secondary School

Location

Haywards Heath

Type of Contract

Part-time jobs

Published at

01-08-2025

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English