Application Support Specialist in Hemel Hempstead

Job description

Application Support Consultant

Location- Hemel Hempstead

Onsite Requirements- Up to 3 days a week

The Opportunity:

Are you passionate about technology and driven by problem-solving? Do you enjoy collaborating with customers to deliver exceptional software solutions? Join us as an Application Support Consultant and elevate your career within a dynamic, innovative, and people-focused team.

The Role:

As an Application Support Consultant, you will play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this role is for you.

Key Responsibilities:

• Provide technical and operational support to a growing customer base.

• Respond to inquiries on system operations and troubleshoot issues effectively.

• Collaborate with internal teams to deliver optimal solutions for business challenges.

• Maintain clear documentation of issues and resolutions.

• Ensure excellent customer experiences by managing queries with empathy and professionalism.

Essential Requirements:

• A strong problem-solver with analytical skills and a proactive mindset.

• Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information.

• Knowledge or experience in any of the following areas is advantageous:

• Accounting, ERP, or Business Management Software systems.

• SQL scripting, databases (SQL Server, MySQL), and associated tools.

• REST API, EDI, and other integration technologies.

• Financial and management reporting.

• A relevant degree or equivalent experience in Computer Science, Accounting, or Business is preferred.

The Benefits:

• Competitive Salary: Reflective of your skills and experience.

• Health & Wellness: Access to private healthcare and a wellness reimbursement program.

• Flexible Working: Achieve work-life balance with our hybrid working plan.

• Retirement Planning: Employer pension contributions up to 5%.

• Generous Leave: 29 days of paid leave with the option to purchase additional days.

• Training & Development: Continuous professional development opportunities to help you thrive.

For more information, please apply below or contact me directly.

Contact: 02077806706

Email: shay.campbell@anson.mccade.com

LinkedIn: Shay Campbell | LinkedIn

Reference: AMC/SCA/ASC

Extra information

Status

Open

Education Level

Secondary School

Location

Hemel Hempstead

Type of Contract

Part-time jobs

Published at

01-08-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English