Service Designer in Greater Bristol Area

Job description

Service Designer

Location: Bristol (Hybrid)

Salary: Up to £64,000

About the Role

A top-tier digital consultancy is seeking an experienced Service Designer to join their team in Bristol. This is a fantastic opportunity to shape high-impact public sector services that align with Government Digital Service (GDS) standards.

You’ll work as part of agile, multi-disciplinary teams on large-scale digital transformation projects—designing end-to-end journeys and services that truly meet user needs, while balancing business goals and technical constraints.

Key Responsibilities

• Lead service design activities within cross-functional teams on government and public sector projects
• Create service blueprints, journey maps, and ecosystem diagrams to visualise and improve services
• Apply GDS principles to ensure accessibility, usability, and compliance throughout the service lifecycle
• Facilitate stakeholder workshops and co-design sessions to drive alignment and shared understanding
• Collaborate with researchers, content designers, developers, and delivery managers to build user-centred solutions
• Present findings and design recommendations clearly and persuasively to a variety of audiences

Requirements

• Substantial experience as a Service Designer, ideally on public sector or GDS-aligned projects
• Excellent understanding of the GDS Service Standard and associated assessment processes
• Proven ability to simplify complex services and identify user pain points through mapping and analysis
• Skilled in facilitation, co-creation, and stakeholder engagement
• Comfortable using tools such as Miro, Figma, Lucidchart, or equivalent
• Strong communication and storytelling skills, both visual and verbal

This is a hybrid role based in Bristol, offering up to £64,000 depending on experience.

Candidates must have the right to work in the UK.

Want to shape services that truly matter?

Apply now to learn more about this opportunity.

Extra information

Status

Open

Education Level

Secondary School

Location

Greater Bristol Area

Type of Contract

Part-time jobs

Published at

04-08-2025

Profession type

Design / Fashion

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English