Compliance Specialist in London Area
Edenbrook is looking for an Compliance Specialist in London Area
Job description
New Customer Experience Analyst (12 mo-FTC) opportunity working with a market leading specialty insurer operating within the Lloyd’s market. You will help in enhancing customer journeys and ensure compliance with regulatory standards in the insurance industry.
Key Responsibilities:
- Analyse customer segments and journeys to identify areas for improvement.
- Manage testing of customer communications to ensure clarity, effectiveness, and compliance.
- Collaborate across teams to implement communication and process improvements.
- Support data analysis to monitor outcomes and highlight risks.
Skills & Experience:
- Prior compliance experience focused on customer outcomes.
- Knowledge of FCA conduct rules and customer experience best practices.
- Insurance experience (Lloyd’s market experience a plus).
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London Area
- Type of Contract
- Part-time jobs
- Published at
- 12-08-2025
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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