Compliance Specialist in City of London

Job description

New Customer Experience Analyst (12 mo-FTC) opportunity working with a market leading specialty insurer operating within the Lloyd’s market. You will help in enhancing customer journeys and ensure compliance with regulatory standards in the insurance industry.

Key Responsibilities:

• Analyse customer segments and journeys to identify areas for improvement.
• Manage testing of customer communications to ensure clarity, effectiveness, and compliance.
• Collaborate across teams to implement communication and process improvements.
• Support data analysis to monitor outcomes and highlight risks.

Skills & Experience:

• Prior compliance experience focused on customer outcomes.
• Knowledge of FCA conduct rules and customer experience best practices.
• Insurance experience (Lloyd’s market experience a plus).

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Published at

12-08-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English