WMS Support - JDA Dispatcher in Rotherham

Job description

You’ll be the go-to person for WMS support, troubleshooting issues, improving processes, and supporting projects – all while keeping business needs front and centre.

What You'll be doing

• Providing 1st and 2nd line support for our JDA Dispatcher system
• Running ad-hoc reports using Oracle PL-SQL
• Supporting the Stock Control team and ensuring SOPs are followed and issues resolved
• Assisting our Junior WMS Analyst with suspense management
• Helping Stock Control with claims, returns, unpicks, and picking issues
• Supporting Customer Operations by managing orders within the WMS
• Assisting the WMS Manager with various project development tasks
• Managing stock adjustments, returns, unpicks and BITS
• Monitoring warehouse tasks and performance
• Overseeing Pick Face management
• Running and distributing reports, analysing data where needed
• Tracking KPIs and sharing insights
• Working with the WMS Manager on solution design and system improvements

What we're looking for

• Strong communication skills, both written and verbal, with a proactive and collaborative mindset
• Ability to problem-solve, prioritise, and deliver under pressure without compromising quality
• Confident using MS Office (especially Excel), with experience in JDA and Oracle PL-SQL preferred
• Commercial awareness and a clear understanding of operational business drivers
• Demonstrates initiative, flexibility, and a willingness to learn and adapt
• Strong organisational and time management skills, with a focus on delivering results
• Comfortable working both independently and as part of a team, building strong cross-functional relationships

Extra information

Status

Open

Education Level

Secondary School

Location

Rotherham

Type of Contract

Part-time jobs

Published at

14-08-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English