Learning & Development in Harrogate

Job description

Hays HR are currently recruiting for a Permanent Learning and Development professional to work for a growing business in Harrogate, you will be required to attend Head Office in Harrogate with regular travel to deliver in person training across other Yorkshire based site, the opportunity to work from home around this is also available.

Your new role:
This role will deliver engaging, in-person training sessions for managers and administrators across the business. Partnering with the Operations Team to assess training needs and tailor content accordingly.

You will be responsible for creating and maintaining clear, user-friendly training materials including manuals, e-learning modules, and job aids. You will provide 1:1 coaching, remote support, and refresher training to ensure system confidence and competence.

The initial project will be to collaborate with IT and departmental leads to align training with HR system updates and business goals. The opportunity for growth in the role would be to take on management development training.
Alongside design and delivery you will monitor training effectiveness through feedback, assessments, and performance data and identify opportunities to improve system usage and recommend process enhancements.

Key Competencies & Skills

• Proven experience in delivering training both in-person and remotely including systems training.
• Strong IT proficiency, especially in Microsoft Excel, Word, and other business tools.
• Ability to simplify complex processes into practical, everyday guidance.
• Self-motivated and highly organised, with excellent time management skills.
• Strong communication skills and the ability to build relationships across all levels.
• Willingness to travel regularly across the region (full driving licence required).

Essential Experience & Qualifications

• Degree-level education or equivalent experience in training and implementation.
• Familiarity with training tools such as PowerPoint, LMS platforms, HCM systems, and webinar software.
• Ability to translate processes into accessible learning materials.
  

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Extra information

Status

Open

Education Level

Secondary School

Location

Harrogate

Type of Contract

Part-time jobs

Published at

16-08-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English