Planning Officer in Birmingham

Job description

Red Snapper Recruitment are recruiting for Planning Officers for a police force in the West Midlands to work with the Learning Support Team Leader in providing an effective learning and development service throughout the Police force.

Location: 60% office based in Birmingham, 40% working from home.

Contract: Until the end of 2025.

Salary: £14.38 PAYE per hour

Main Responsibilities

• Plan and create events using relevant computer systems to facilitate necessary learning, e.g. Learning and Development Planner (LDP).
• Manage the allocation of course places in line with Force requirements.
• Produce quarterly and yearly plans in line with L&D delivery strategy.
• Facilitate fortnightly planning meetings to review resourcing, planning and future demand.
• Allocate appropriate resources to planned learning and development events using supported systems
• To allocate, book and monitor enrolments within their area of responsibility and update abstractions on the duty management system
• Once planned take responsibility for all courses to ensure all resources are booked and all courses are viable to run with full enrolments to achieve maximum efficiency.
• To assist audits to ensure high standards of customer service.
• Ensure records are maintained and relevant systems are updated accurately and in a timely manner to ensure organisational resilience and to enable management information to be provided.
• To work collaboratively with other Planning Officers, Assistants, Learning & Development Advisors and delivery teams to support effective and efficient planning activities and the achievement of team and organisational objectives.
• Liaise with external forces where appropriate.
• Attend meetings with internal and external stakeholders and Subject Matter Experts as appropriate to agree training delivery plans.
• Under the direction of the Learning Support Team Leader, to act as a representative for the Learning Support team on workshops, forums or meetings as appropriate.
• Validate and allocate registrations and provide administrative support for national examinations as required.
• Where further services are required, refer the issue promptly to their supervisor in accordance with the recognised procedure.
• Promote equality, diversity and human rights within the workplace ensuring that individual or groups are not disadvantaged or discriminated against.
• Ensure that the working environment is safe for the individual and others.
• Undertake other duties within his/her competence or otherwise appropriate to the grading of the post as required.

Essential Criteria

• Excellent communication skills including verbal and written
• Excellent interpersonal and organisational skills.
• Ability to prioritise workload and work to tight deadlines
• Ability to problem solve
• Ability to develop effective working relationships
• Must be computer literate
• Excellent IT skills in Windows-based operations including Word, Excel, and Outlook.
• Ability to use searching tools.
• Collate, analyse and update data.

Desirable:

• Customer service experience
• Previous experience of working in a planning role
• Ability to use relevant areas of:
• LDP (Learning and Development Plan)
• Blackboard
• CX Portal
• MyTime

If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR is a public safety & enterprise security recruitment specialist.

We assist public safety employers find the right talent.

We assist all employers when they want to source public safety and enterprise security skills and experience.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.

Extra information

Status

Open

Education Level

Secondary School

Location

Birmingham

Type of Contract

Part-time jobs

Published at

23-08-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English