Practitioner Support - Health Supplements in Sheffield

Job description

Amrita Nutrition is a distributor and retailer of high-quality health supplements. We have offices in Sheffield and Amsterdam, where we support the health and well-being of over 100,000 people by providing access to premium products and education through our online platforms Amrita Nutrition and Supplement Hub.

Our mission is simple: to grow the positive impact of natural healthcare.

We will do this by being an ethical, values-driven organisation that speaks with authority and credibility on natural health matters and provides a great service to our customers.

We are looking for a proactive communicator with a strong foundation in nutrition to grow our offer to customers by offering leading technical support to our customers. 

• Handle inbound order-taking over the phone.
• Resolve customer queries
• Proactively recommend relevant products based on customer needs
• Provide support to practitioners and clients, including product recommendations 
• Offer product alternatives for out-of-stock items to maintain continuity of care. 
• Support with practitioner onboarding calls 
• Interpreting test results from diagnostic partners and recommending products.
• Processing Practitioner applications

• Conduct outbound calls to clinics and unregistered practitioners, introducing them to Amrita and promoting the benefits of joining our practitioner network

• Support educational events and virtual learning opportunities as required

• Support in writing engaging blogs and educational articles to support both customer education and brand visibility.
• Craft compelling social media captions and content and assist in planning to enhance reach and engagement.
• Assist in campaign and product launch execution with the marketing team, including messaging and practitioner outreach.
• Maintain accurate and current product information, and stay up to date on new product launches and trends.

• Manage and nurture online Amrita Practitioner Community, fostering conversation, education, and peer connection.
• Actively participate in practitioner discussions, offering guidance, answering product questions, and sharing useful resources.

• Previous experience in a clinical, practitioner support, or wellness industry role is essential
• A qualification in nutrition
• Excellent communication skills—written, verbal, and interpersonal.
• Demonstrated ability in content creation (e.g., blog writing, social media, educational articles).
• Strong organisational skills
• Comfort with outbound calling and lead generation activities.
• A passion for natural health and practitioner education.
  

Salary:  £30,000-£33,000 p.a dependent on experience.

Working Hours/Location: 37.5 hours/week (Monday to Friday) - Office based, Sheffield

Holiday: 30 days + statutory holidays

• Enhanced pension (10% Employer Contribution)
• Company-wide profit share scheme
• Cycle to work scheme
• Private medical insurance
• Health cash plan

Extra information

Status

Open

Education Level

Secondary School

Location

Sheffield

Type of Contract

Part-time jobs

Published at

30-08-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English