Client Services Administrator in City of London

Job description

We are currently working on behalf of a long established mortgage brokerage based in London. They operate nationally and work in partnership with some of the most well known companies in UK and Global business.

Due to continued growth and development, they are looking for an experienced administrator to join their team.

Responsibilities would include:

• Process appointments for third-party services promptly and accurately

• Input all prospective leads into our database, capturing the data accurately

• Respond to all inbound client enquiries in a timely and professional manner

• Process and log all client feedback and report on any issues identified

• Monitor adviser contact with existing clients and prospective clients

• Help monitor review dates and activity following deadlines

• Monitor and report back on adviser workflow activity, flagging any issues

• Support the development of the Mortgage Concierge project and proactively assist with enhancing system efficiencies

• Assist the Corporate Account Managers in compiling Management information reports for corporate partners

They are looking for someone who has at least 2 years of Administration experience within a client services setting. You should be hard working, trustworthy, a team player, proactive, highly computer literate and articulate.

This role would suit someone with strong communication skills who is looking to develop their career with a market leading company

This role would be based in the office for 3 days per week and from home 2 days per week

The base salary for this role is to £27,000 p.a. With a further £4,000 available in quarterly bonuses.

Extra information

Status

Closed

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English