Head of Operations - Rail (RISQS Appointed Person) in Derby

Job description

Head of Operations – Rail (RISQS Appointed Person)

Permanent, Full Time

Competitive Salary + Car

Location: Derby / Birmingham with travel

About the role

VINCI Facilities is seeking a high-impact Head of Operations to lead multi-disciplinary facilities management across a portfolio of rail contracts, while also serving as the RISQS Appointed Person for our UK Rail sector.

You’ll own end-to-end operational delivery (hard & soft services), compliance, commercial performance, and service quality across a large, safety-critical estate.

What you’ll lead

Rail Sector – RISQS Appointed Person

• Act as VINCI Rail’s primary RISQS contact: maintain organisational profile, scope and product codes (RICCL) and ensure evidence is current and accurate.
• Plan and host RISQS verifications/audits; close actions and drive corrective/preventive improvements across contracts and suppliers.
• Coordinate HSQE communications from buyers/infrastructure managers, cascade learnings, and standardise best practice across the Rail portfolio.
• Partner with Operations, HSQE and Commercial to ensure supplier and subcontractor controls meet RISQS and buyer expectations.

Rail FM Operations

• Lead the day-to-day delivery of hard & soft services (M&E, fabric, statutory & non-statutory PPM, reactive works, cleaning, vegetation/pest control) across stations, depots and offices.
• Drive KPI/SLA attainment, audit readiness, and added-value initiatives; champion HSE excellence and customer experience.
• Lead contract governance, reporting, risk management and continual improvement with key stakeholders.
• Mobilise works programmes, ensure asset and lifecycle plans, and coordinate supply chain performance to contract requirements.
• Embed robust assurance, documentation and evidence trails for audits and contract reviews.

About you

• Senior operations leader within Rail/FM, with multi-site, safety-critical delivery experience (stations/depots/offices).
• Deep knowledge of hard services (M&E, fabric) and compliance management; confident with KPIs, audits and governance.
• Hands-on experience with RISQS (supplier verification/audit preparation, evidence control, RICCL).
• Strong client and stakeholder management; proven leadership of in-house and supply-chain teams.
• Qualifications: IOSH/NEBOSH (or equivalent) essential; engineering/FM background preferred. PTS/rail competencies are advantageous.
• Flexible to travel across a national rail portfolio; full UK driving licence.

What we offer

• The platform to lead high-profile rail FM contracts and shape sector-wide compliance.
• A collaborative culture, excellent career progression and a competitive package with benefits.
• Hybrid working with travel to sites and regional offices.

Ready to raise the bar for rail FM and compliance? Hit Apply or message us to learn more.

Extra information

Status

Open

Education Level

Secondary School

Location

Derby

Type of Contract

Part-time jobs

Published at

05-09-2025

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English