Case Team Lead in City Of London

Job description

⚖ Role | Case Team Lead (Fitness to Practise)

Areas | Case management, investigations, supervision, regulatory compliance

✨ Tech | Case management systems, MS Office, evidence-tracking tools

Based | London (with hybrid working)

Remote | Hybrid (1–2 days office-based)

Offer | £45,000 – £50,000

Hi

Our client, a respected regulatory body, is looking for a Case Team Lead to oversee the effective management of fitness to practise investigations. This is an excellent opportunity for an experienced case manager who is ready to step into a leadership role and shape best practice across the team.

As a Case Team Lead, you will:

• Lead a team of case managers handling fitness to practise investigations from initial triage to final outcomes.
• Provide supervision, guidance, and quality assurance on case progression, ensuring regulatory standards are met.
• Develop processes to improve efficiency, consistency, and compliance across the team.
• Act as an escalation point for complex or sensitive cases, advising on strategy and risk.
• Monitor KPIs and contribute to management reporting.
• Support staff development through coaching, feedback, and performance reviews.

What we’re looking for:

• Proven experience in fitness to practise, professional conduct, or regulatory investigations.
• Strong leadership or supervisory experience, ideally managing casework teams.
• Excellent understanding of case management systems and regulatory frameworks.
• Strong decision-making and risk assessment skills.
• Exceptional written and verbal communication skills.

What we offer:

• Hybrid working with a supportive, collaborative environment.
• Professional development opportunities and leadership training.
• Competitive pension scheme and generous annual leave.

Extra information

Status

Open

Education Level

Secondary School

Location

City Of London

Type of Contract

Part-time jobs

Published at

06-09-2025

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English