Ice Rink Supervisor in Macclesfield

Job description

Ice Rink Supervisor – £17 per hour | Macclesfield | Seasonal Role

Event Dates: 11th November – 24th December 2025

Contract: Fixed-term | Full-time & Part-time available

Step into a world of wonder with LaplandUK

Now in its 18th season, LaplandUK is a world-class immersive Christmas experience, crafted by Hollywood set designers and West End creatives. Welcoming over 170,000 guests each year, it transports families into an extraordinary festive journey through theatrical worlds, snowy forests, ice skating, and magical storytelling.

We are now looking for energetic and responsible Ice Rink Supervisors to help deliver a safe and unforgettable skating experience at our beautifully themed outdoor rinks.

The Role

As an Ice Rink Supervisor, you'll oversee the day-to-day running of LaplandUK’s iconic frozen pond. Leading a team of Marshalls, you’ll ensure smooth operations, prioritise guest safety, and help create magical memories for every visitor.

Key Responsibilities

• Oversee a safe, well-organised rink operation in line with all procedures
• Lead daily team briefings and keep morale high
• Support with scheduling and cover for absences as needed
• Report guest feedback, incidents, and potential hazards promptly
• Uphold accessibility and inclusion policies across your team
• Liaise with other departments to maintain smooth guest flow
• Manage safety incidents calmly and professionally
• Assist with VIP or PR visits as needed
• Complete all required training and e-learning modules

What We’re Looking For

You might already be a team leader, a supervisor in a fast-paced setting, or have experience in events or visitor attractions. Most importantly, you’re a confident, safety-conscious leader with great energy and people skills.

You’ll need:

• Minimum 1 year in a supervisory or team lead role
• Strong understanding of health and safety in operational settings
• Ability to motivate teams and communicate clearly under pressure
• Confidence using basic tech systems (e.g. Scheduling, comms tools)
• Friendly, calm, and solutions-focused attitude
• Experience in live events or attractions is a bonus, not a requirement

Shifts & Availability

AM and PM shifts available (one supervisor per shift). Final rotas will depend on your availability, with strong availability from mid-October to Christmas Eve required.

Pay & Perks

• £17.00 per hour
• One free hot meal per shift
• Free tea, coffee, and soft drinks
• Shuttle service from Macclesfield Station
• Staff discount in LaplandUK retail shops
• Free on-site parking
• Canteen and staff discounts
• A unique, supportive team culture in a truly magical environment

Locations

Macclesfield: Capesthorne Hall, Congleton Road, Siddington, Macclesfield, SK11 9JY

Apply Now

Bring energy, leadership, and a sense of wonder to one of the UK’s most beloved seasonal experiences. If you're ready to help make magic happen this Christmas, we’d love to hear from you.

Extra information

Status

Open

Education Level

Secondary School

Location

Macclesfield

Type of Contract

Part-time jobs

Published at

12-09-2025

Profession type

Management

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English