Head of Insight Effectiveness in City of London

Job description

Head of Insight Effectiveness – Leading UK Bank | London

We’re partnering exclusively with a leading UK bank to appoint an exceptional Head of Insight Effectiveness for their Commercial & Institutions (C&I) team. This is a rare chance to join at a pivotal stage, transforming the function from traditional research into a strategic business partner.

The Opportunity

Our client is redefining how customer insights shape business decisions. As Head of Insight Effectiveness, you’ll be the strategic driver converting data into multi-million-pound growth across a diverse B2B portfolio – from ambitious start-ups to global institutions.

This role isn’t about producing reports that gather dust. You’ll embed insight at the heart of every major business decision, becoming the trusted advisor that C-suite leaders turn to before making strategic moves.

Why This Role Stands Out

• Strategic Influence – Directly shape business strategy at the senior-most level.
• Commercial Impact – Measure success in ROI and tangible business outcomes, not just methodologies.
• Diverse Portfolio – Work across the full spectrum of B2B clients, from SOHOs to multinational corporations.
• Transformation Leadership – Lead the shift from traditional insight delivery to proactive business partnership.
• Cultural Impact – Drive enterprise-wide adoption of evidence-based decision-making.

Your Mission

• Define and deliver priority insight strategies that unlock substantial growth opportunities.
• Guide senior leadership in shaping future business strategy around evolving customer needs.
• Build compelling narratives that turn complex data into actionable strategies.
• Integrate insights systematically into core business processes.
• Maximise commercial value through rigorous tracking of insight ROI and stakeholder accountability.
• Champion a cultural shift towards data-driven decision-making across the franchise.

What You Bring

• Proven Leadership – Senior-level experience in customer insight, marketing, or strategic planning within complex matrix organisations.
• Financial Services or Highly Regulated Industry Expertise – Deep understanding of B2B customer needs.
• Business Acumen – Forensic knowledge of commercial operations with the ability to shape strategy.
• Technical Excellence – Expertise in insight and foresight techniques to solve complex business problems.
• Stakeholder Management – Trusted advisor to senior leadership with strong C-suite relationships.
• Results Orientation – Track record of delivering transformational growth via insight-led strategies.

Package & Benefits

• Competitive package: £90–£120k + comprehensive benefits (dependent on experience).
• Hybrid working: Minimum 2 days/week in the London office, with occasional travel to Edinburgh.
• Immediate impact opportunity in a high-profile transformation programme.

Ready to turn insight into a competitive advantage?

#TalentPartner #ExclusiveOpportunity #InsightLeadership #CommercialBanking #CustomerInsights

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Part-time jobs

Published at

13-09-2025

Profession type

Accountancy

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English